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Reviews, get directions and contact details for Oaks Toowoomba Hotel

Oaks Toowoomba Hotel
Low-key quarters in an unpretentious hotel featuring an outdoor pool & a streamlined cafe.
Address: 25 Annand St, Toowoomba City QLD 4350, Australia
Phone: (07) 4598 0600
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews
Nice hotel. We stayed for 1 night over the weekend. Very forthcoming staff. We could check in earlier and ordered sparkling wine for our anniversary upon arrival.nWe did enjoy the pool and gym. Would be nice if there were towels for pool seperately, we used the ones in our room but later discovered there were towels in the gym, so you probably can take from there.nRowing machine doesn't work in the gym, but overall it was pretty private and clean.nRoom was quite spacious. Loved the balcony. TV audio system/stereo is weirdly quiet. Had to turn up the volume quite high to hear anything.nShower area seemed a bit worn off and could've used more cleaning but overall we were pleased with our stay and of course the location is perfect. You can go anywhere with a walking distance.nYou can also park outside for free or for extra 15$ you can park in the garage.
We had a great stay! We were upgraded upon check in and were granted a late check out. The room was wonderful, beds were comfy, bathrooms were clean and super tidy. The hotel itself was positioned perfectly near lots of shops, sights/attractions. I can’t say enough wonderful things about the hotel.
We recently booked two rooms at this establishment for an overnight stay while traveling to Dalby for a funeral. Unfortunately, our flight from Sydney to Brisbane was cancelled due to Cyclone Alfred and we were left unable to get to the funeral.nnUpon informing the hotel of our extenuating circumstances and the flight cancellation, we requested a cancellation or, alternatively, a partial refund. The hotel staff adhered strictly to their no-cancellation policy and were unable to offer any flexibility.nnConsequently, we were charged the full amount for both rooms despite our inability to utilize them. While we understand the hotel's need to maintain its policies, we were disappointed by the lack of flexibility given the unforeseen and significant circumstances. We believe a more compassionate response, such as a partial refund, would have been appropriate.
Oaks has a good location you can park the car and walk to the Main Street for all your shopping/food needs. Stayed here over a weekend, whilst the room was very large and nice the carpet was so stained it made the room look disgusting. Room service dinner menu lacks as its very basic as well
I stay at Oaks apartment regularly when I travel so I booked to Oaks apartments in Toowoomba on my business trip. The receptionist was lovely and tried her best to help. We have booked 3 rooms that night. My colleague stayed there previously and loved it. It was clean and walking distance to everywhere.nWell the state of the bathroom was disgusting in all 3 rooms. One shower still had wrappings of soap in there it has not been touched since the previous guest. My shower had mould all over the shower and green ring of mould in bassinet. Very bad!!! We asked the staff to clean it up before we come back from dinner. She said, well the cleaner will be here in the morning?? We asked to speak to the manager, he wasn’t available until morning. Someone went in the room to wipe over the bathroom and remove the rubbish from the previous guest…In the morning we spoke to the manager and he was acting very surprised and said he is very sorry and he will get back to us. We never heard from him again. We would never stay there again. They really dropped the level of standard for Oaks franchise!!
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Directions to Oaks Toowoomba Hotel with public transportation


Neil St near Julia St hail 'n' ride 130 meters
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Margaret St at Neil Street 330 meters
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Victoria Street at Little Street (Stop B) 340 meters
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Toowoomba 360 meters
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Toowoomba bus station 360 meters
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