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Novotel Central

  1. Haymarket
  2. Haymarket Hotels

Reviews, get directions and contact details for Novotel Central

Novotel Central
Address: 169-179 Thomas St , Haymarket 2000, NSW, AU
Phone: 8669259750
State: NSW
City: Haymarket
Zip Code: 2000


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Reviews
Nice hotel with spacious, clean and comfortable rooms. A key aspect is the rooms are quiet and seemed to have good sound proofing - making for good sleep and privacy. Staff are very professional, enthusiastic and patient. The buffet breakfast has a good range without being ostentatious - highly recommend packaging this into your room booking. Some of the decor is becoming weary but on the whole, a good place to stay. Rooms: Spacious, clean, quiet and comfortable rooms. The views are not great but fine if you're not planning to spend much time in the room.
You want to book Novotel Sydney Central Hotel? Not a problem, make sure that you bring every essential like disposal tooth brushes, tooth paste, body wash and even sleepers or you need to ring up and request them every time when you realize all the essentials are not essentials to the room. Also the generous receptionist will probably ask you to go and pick them up at receptionist. You can train yourself with high level of tolerance about the service and essentials they provide. Thanks to the experience costing me more than 800 dollars for two nights with two star standard. Definitely recommend to you guys who is curious how amazing they can do by shocking you all the time.
Not sure why there are so many negative reviews but i did not get those same experiences. I stayed for 3 nights and right away was greeted nicely and was given early checkin. The room was clean with 4 large towels, the bed was very soft, and had coffee and tea packets. There wasn’t water bottles in the room but nearly all hotels I’ve stayed at in Sydney didn’t so I believe this is not out of the norm. The only thing that bothered me was the shower. Water would splash onto the mat. Housekeeping changed these so it wasn’t too big of a deal. The location for this hotel is perfect for getting around. It’s a 5min walk to central station and 6min walk to Haymarket and the Chinatown area which was a huge plus compared to the other hotels around the area for the price. I had a great stay and would come back.
This hotel is in die need of a revamp of the rooms. If you do not already have dust allergies, you may get it during your stay. Loyalty recognition is not worth it here. Spectacular location with the distance to central and food options however.
Amazing. The beds were extremely comfy and i fell into deep sleeps at night. The pool was good, but it was small. Clean rooms and sanitary bathrooms. The lobby was nicely decorated and the location of the hotel was amazing. The rooms were very spacious and the staff were very nice when checking in. I didnt try the breakfast but it seems everyone likes it. Great hotel to stay at, I recommend to stay here if your looking for a nice, clean hotel.
Loved every moment of my stay. Rooms were spacious, had amazing views, had everything without requesting, the room service was highly commendable, and overall it simply made me love Sydney evermore! The receptionist Miss Lyndsay was so funny though and cooperative haha!
Booked the accommodation for Novotel brand and security only. But, it was mistake. Starting from the beginning to the end, had a terrible experience. We booked a double queen bed room. However, the receptionist said, we can early checkin if we opt for a King bed with an additional roller bed. I didn't know it was trap to down-grade. The roller-bed was a bed for patients only. All the amenities were old. Even the bathroom is not having good space. You can't close the door before squeezing yourself. We were on 10th floor and one day one of the lift was not working and they took hours to fix it. The worst part was when the housekeeping took our souvenir boxes which we noticed a day after. When I reported to the reception in the morning, they said, they are going to look into the matter and update me. Waited for hours and didn't receive a response from them. When I followed up, they said, they are looking into it and will keep me posted. During the afternoon, when I contacted the reception, the shift was over for the previous receptionist. So, I had to explain it again. However, no response till the night time. Then we requested to have a chat with the manager hoping that he/she might help us. But, it looks like they all read the same of excuse. Such a shame. And, as expected, he all said that he will look into the issue and keep me posted. Till now I have not received anything. Instead of feeling sorry for the mess, they are looking for excuses. I will never ever stay in this place again. And, I also make sure none of my friends are going here. At least have some courtesy to apologies for your mistake. I chose Novotel for the security reason and found the thieves working there.
Arrived on a Friday evening and the staff that greeted me were friendly and professional. Rooms were clean and had everything they should have, even a iron and ironing board which wasn't listed as an inclusion on their website. Stayed for a week and towards the end of the stay, house cleaning only left us 1 towel though there was three of us. It was easily fixed and without fuss by house cleaning who were on the floor when we noticed it. Location was better than I expected as I had not stayed in Sydney before. Darling Harbor was a very easy walk. We even managed to walk to Circular Quay and The Rocks markets without much fuss despite the tram being not far from the hotel. They seemed so far away on Google maps. Woolworths Metro is handy just round the corner. Lots of shopping and restaurants within easy walking distance. Also on checkout, the staff were only too pleased to hold our luggage after we checked out until we were ready to go to the airport so we could spend a few more hours siteseeing. Rooms: Large clean and comfortable Nearby activities: Lots of Shopping including Paddy's market and restaurants in nearby streets and Tumbalong Park Walkability: Easy walking distance to lots of local venues.
This hotel is in an amazing location being close public transport, the cdb and many restaurants. But for a 4 star hotel seemed like the bare minimum. The rooms were nice enough, clean but lacked essential other than shampoo and hand soap. We also had electrical issues and had to sleep with the bathroom light on for two of our nights stay. Issued was reported immediately but had to follow up the next day as nothing was fixed. The daily breakfast was lovely with wide selection although on the last day for our 6am flight, we had requested for breakfast to be brought up. We waited until 5 mins after the argeeded upon time before calling the front desk in which we were advised to come down and pick it up ourselves. My family and I don't go away very often, and this accommodation was a bit of a splurge for us. So to say I am disappointed is an understatement. Staff were generally lovely and quite helpful for the most part otherwise. I would save your money and fine accommodation elsewhere.
I stayed here for two nights in March 2023. It was a 38 degree day when I arrived and the aircon in the room didn't work. It turned on but the room remained between 26-28 degrees all night. I had the staff in to fix it and they were incredibly apologetic after trying to fix it and feeling how miserably hot it was. There were no other rooms available apparently. Had two terrible nights' sleep and it really affected my visit. I had a lost item left in my room as well. My fault of course but I could have collected it the day I checked our or the following day when I was still in town. It took three days for them to locate the item in the lost items area which meant I had a surprise postage fee that wasn't explained to me. I also had a duplicate charge on my card at the restaurant. It took over two weeks of my following up it was eventually reimbursed without explanation and the only reason my query was responded to was because I went through the conference coordinator who had arranged our work conference. For a four star hotel that is not cheap, it's just not good enough.
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