Northeast Health Wangaratta

Reviews, get directions and contact details for Northeast Health Wangaratta

About

In an emergency, call 000

NHW provides quality healthcare services to the communities of North East Victoria - www.northeasthealth.org.au

Story

Northeast Health Wangaratta is a leading regional health service committed to providing quality health care to more than 90,000 people across North East Victoria. We are the major referral facility for people with complex health needs from Bright, Mansfield, Beechworth, Myrtleford, Yarrawonga, Euroa and Benalla. We also provide a telehealth service to these regional facilities, allowing doctors at Northeast Health to provide medical advice via video link.

Our hospital has a 24/7 Emergency Department and offers an extensive range of healthcare services and community based programs as well as our residential aged care facility, Illoura.

Mission

To be recognised leaders in rural healthcare and to provide services that enhances the quality of life for people in North East Victoria.

We Value: Caring, Excellence, Respect, Integrity & Fairness

Address: 35-47 Green St, Wangaratta VIC 3677, Australia

Phone: (03) 5722 5111

Website

ua.gro.htlaehtsaehtron@seiriuqne

State: Victoria

City: Wangaratta

Zip Code: 3677

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Whilst the senior midwives and doctors were amazing and the student Anaesthetist did a fantastic job, too, I felt as though I was a Guinea pig for student doctors, in the days leading up to the birth of my son, as well as during my whole labour, to the point I had to quietly tell my midwife ‘no more students’, I know they have to learn and I tried my hardest to be patient but someone so young, already anxious of what’s to come, alone - with only a midwife and her student, who did an amazing job at running over with water, thank you as support people, can only take so much. I am now pregnant with my second, and I am still traumatised almost 9 years later, petrified to do it all again. If only I knew then what I know now - knowing I actually have a say and I don’t have to keep tolerating students ‘missing’ and ‘trying again’ until they give up and the doctor takes over and gets it the first time. I hope and pray this experience will be different.

I am extremely dismayed by the consistent failure of this hospital's staff to provide adequate care. Proper training and a deeper understanding of the importance of their role are essential. When my grandmother was admitted for a stroke, they dismissed her without properly diagnosing her condition, leading to another stroke and fall that broke her ribs. The following two weeks in the ICU and stroke ward were unacceptable, marked by staff who were uncaring and uncommunicative. Her death in that hospital was tragic . Now, my great-aunt is in the hospital for a stroke, and when I called to ask about her, I was met with rudeness and a lack of empathy. The staff did not give her a piece of paper assuring her that I knew she was there and cared like requested, It is appalling that families are treated with such disregard during difficult times. This hospital must address its staffing issues and prioritize compassion and understanding.. do better!

Not the hospital it once was.  Packaged food that’s disgusting, wooden utensils you can’t eat with and then you are rushed out the door as quick as possible but not before you spend hours in the departure lounge.  Absolutely traumatising experience

A special thanks to Lee & Read from the emergency department. Upon arrival Read supported my daughter & acknowledged her anxiety. Your support & patience did not go unnoticed.nLee's professionalism & friendliness was welcomed. The way he interacted & explained what he was doing was a huge comfort for my daughter. To also sign her cast once he'd finished applying it, made her day.nThe other staff were also great, but I didn't grab their names. Keep up the great work, you all are amazing at what you do & we thank you .

Terrible hostpital. Used to be good and then they hired a stupid practitioner who mis diagnosed. Wont go into the details. Absolute idiot. The ED staff are good though for x-rays etc.

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