New Zealand Movers

Reviews, get directions and contact details for New Zealand Movers

Address: 65 Bridgman St, Kensington, Dunedin 9012, New Zealand

Phone: 03-477 3399

Website

State: Otago

City: Dunedin

Zip Code: 9012

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

This experience started out well. I loved dealing with the lovely Rachel from the DUNEDIN office. Absolutely nothing bad to say about her, she has been amazing from start to finish. The Wellington guys impressed me too, especially since my bed didn't fit through the door so they completely dismantled it and rebuilt it for me. They even checked behind the curtains for spiders for me (yes I'm a wuss). It was while unpacking that I realised the complete lack of care the Dunedin team showed to my stuff. I found glass jars rattling around inside my chest freezer with no packaging, I had boxes of fragile items buried in my laundry basket underneath HEAVY boxes with no thought or care, and my ornamental coffee table was just thrown into a box that was too small for it to begin with and with no other packaging at all! Absolutely appalled! I know the odd thing may get broken when moving but when I opened said boxes to discover my grandmother's ornaments and China shattered from being CRUSHED ( there were quite a few things in various boxes crushed) and my coffee table broken to the point there was a chunk missing, I was absolutely wild at the complete lack of care for my stuff. I sent through emails to the company (I prefer to deal with complaints direct if possible to give the company a chance to respond) but the only response I got was after waiting awhile I sent a copy of my emails to the lovely Rachel, who forwarded it to the appropriate people. Have also since had no further communications from the people who were supposedly 'investigating'. I have had no apology or respect at all for the fact my stuff was trashed, it wasn't even about money since most of my stuff had sentimental value rather than monetary. It just feels like the whole 'debacle' has been swept under the rug and considering how lovely Rachel and the Wellington team were, I feel slightly horrible saying it but I CANNOT RECOMMEND THIS COMPANY - DO NOT USE NZ MOVERS UNLESS YOU WANT YOU AND YOUR STUFF TO BE TREATED LIKE DIRT.

 8 years ago (28-07-2017)

DO NOT US THIS COMPANY 

 I am very disappointed with the whole service that I have received from New Zealand Movers. On the planned day of pick up, I had my whole day wasted waiting for a pick that never happened. It was lucky that I wasn't leaving myself that day. I still was very busy and didn't appreciate having my time wasted.
When movers finally arrived, I found them to be slack, rushed, slightly  rude and unconcerned regarding the care of my furniture. They told me that they would put the furniture in the truck without packaging or wrapping most of it.  Leaving it vulnerable and unprotected. They said that they would finnish wrapping and packing it in the Dunedin depot. This was obviously NOT done. When  the furniture arrived at its destination in Auckland, the delivery people where very embarrassed on your behalf because of the obvious damage that had occurred due to neglect and negligence whilst handling my property in transit. It is very obvious  that the damage that occurred would not have happened if due care had been taken throughout the handling of my property.  Most of the damage such as scratches, chips and dents, appears to have occurred when other items have been placed on top of my items that where un protected. The It would have taken considerable force to cause the damage to the hall table. The screws had been wrenched out. This damage would not have occurred if due care had been taken when packing my items initially. 
NZ Movers have been rude and un helpful in dealing with this matter and refused to take any responsibility. 
I accept that I did not take out insurance for my items and would understand if it was an accident and all due care had been taken 
Once again I would not use these cowboys 😡

 8 years ago (08-10-2017)

We have just moved to Queenstown from Brisbane Australia and have to say the help and service we have received from N Z Movers has been phenomenal. The constant care and support has blown us away, the daily updates from Summer Croucher has been brilliant. The organisation of our car being sorted for compliance and clearance, has been so stress free and wonderful. The team who came to deliver and unpack our furniture to the rental property we are in where absolutely fantastic , hard working and so helpful. I would recommend New Zealand Movers and will definitely be using them again when we buy a property here without a doubt. Thank you again New Zealand Movers from Jane and Roger Wright. :)

 8 years ago (05-06-2017)

We have used NZ Movers to manage the Customs Clearance and all associated tasks for the shipping of our loved VW Transporter Van and 30 packages from the UK to NZ. Summer at NZ Movers was very professional, competent and friendly and I would not hesitate to recommend NZ Movers to anyone as a shipping agent. Regards Zane Kerse

 8 years ago (04-07-2017)

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New Zealand Movers

Reviews, get directions and contact details for New Zealand Movers

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