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New Zealand Coach Service

  2. Lower Hutt Bus Station

Reviews, get directions and contact details for New Zealand Coach Service

New Zealand Coach Service
Address: 125 Eastern Hutt Rd, Taita, Lower Hutt 5019, New Zealand
Phone: 0800 634 572
State: Wellington
Zip Code: 5019


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Reviews
N.Z Coach services lost a bag from their bus on the 27th of Janurary travelling south at the bottom of Pukerua Bay hill into my lane (heading north) and lucky I was able to avoid it hitting me or we would have been on T.V for all the wrong reasons. I managed to pull over and retrieve the bag before any other vehicles could hit it and was able to track down the owner after 4 days through social media and no thanks to the bus company. The young girl who owned the bag asked the driver at her stop where her bag was and was told to go home and she would be contacted. That didn't happen. She was not given any form to fill out so I don't know how they were going to contact her. I rang N.Z Coach services and spoke to the manager Jim and told him what happened. He had also been contacted by a social worker in charge of the young girl and was told the young girl must have thrown the bag out the window. Jim had a different attitude when I spoke with him and said he just wanted to make it right so I sent him a picture of the girls bag and the cost. The young girl has received a replacement bag but it has taken some time and effort. N.Z Coach services you need to up your game, if you loose someone's property I believe every effort should be made to compensate that person. Things only happened because I pushed for it. I understand accidents happen but put your hand up and take responsibility when needed.
9 years ago (14-02-2017)
Awesome ride on the double decker bus yesterday, driver was excellent and got along with everyone. My daughter loved travelling around with her family for the day. Awesome service and thankyou☺☺☺
9 years ago (27-11-2016)
Because I work there
9 years ago (09-12-2016)
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