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Nelson City Taxis

  1. Nelson
  2. Motueka Taxi Stand
  3. Nelson Taxi Stand

Reviews, get directions and contact details for Nelson City Taxis

Nelson City Taxis
Address: 27 Selwyn Pl, Nelson, 7010, New Zealand
Phone: 03-548 8225
State: Nelson
City: Nelson
Zip Code: 7010


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Consistently takes nearly an hour to arrive. Doesn't inform people of delays despite knowing exactly where every car is. The only reason they don't get one star is because the drivers are always pleasant and respectful.
The rudest customer service ever at call centre, they hung up on me on mid sentence.. I’d give -5 stars due to that if possible. Drivers seem nice and taxis arrived fast. But incredibly unprofessional behaviour by dispatch person
This is by far the worst taxi service I've ever had the displeasure to use. The operators either hang up on you while you're still talking or they are incapable of finding an address on their system. I looked up my location on Google and had to spell it out to the operator and they still couldn't find it. The address was in Nelson at a very popular summer accommodation at a busy street. Having said that, the taxi drivers are fine. Unfortunately there aren't any other options available to pick you up to/from the airport.
Booked a taxi to the airport through the automated booking system then spoke to an operator to get an estimate arrival time. He couldn’t tell me whether it would arrive within an hour or not and was extremely rude and condescending. Never trust these guys to get you anywhere on time. Booked through SunCity taxis instead who were extremely polite and were able to get a taxi to us within 10 minutes.
Walked to the airport, thanks to Nelson City Taxis! Two stars so I don't get filtered out; we scheduled a taxi hours in advance, and when it was 15 minutes late we called. No, it wasn't on the way... no, they couldn't even tell us when we could expect it !... and NO APOLOGY which I thought was pretty wild, just "ok, bye then" and no I'm not exaggerating. Lucky for us we left a big time buffer, and we needed it. Do not rely on Nelson City Taxis if you need to... you know... make it to the airport!
DO NOT BOOK THIS. The worst customer service encounter. We needed a taxi service ASAP and the lady on the phone who was booking the ride was extremely rude. When we got to the car, we realised we were going to the wrong direction since the driver was informed of the wrong address. However, the driver was nice enough to guide us to the right way. They ended us charging double for the trip.
Ordered 3 taxis at 4pm for 6.50pm. None of them showed up. Called the company when none of them arrived at the confirmed time and they said there was no booking put in despite the call/confirmation that was made at 4pm so I ordered some more for immediately at 6:50 . Both of which arrived about 20mins apart. The third one managed to not find my address and the rest of the people had to book an Uber instead. Very poor service as we had a table booked and we were 40 mins late for our dinner reservation. No wonder taxis are a dying breed.
Recently booked a Nelson taxi to go to the airport. It did not arrive at booked time. I rang three times asking where my taxi was. On one of the calls I was put through to enquiries - there was no answer. My wonderful neighbour dropped me at the airport instead. The cab turned up at my house 15minutes before checked baggage closed. On previous occasions they’ve been on time - which is why they get two stars. Not very reliable in this instance.
Car arrived in less than 5 mins. Used this service twice and it didn't disappoint. Great service and awesome friendly drivers
I have been to Nelson in August for company training,and my company arranged the taxi for me,but the driver said the fare didn’t pay by my company,so I paid . After back to my home, I apply to refund the fee ,because my company confirmed that they paid the taxi’s fee.During refund processing time ,I provide my transaction detail and my account number, but they insisted my account is different with the card I paid for.My bank told me the Apple Pay’s account is different with Credit card.Apple Pay’s account is a virtual account,it is impossible to refund money in ,they also gave me the approval letter.But the taxi company still insists the account I provided is belong to other bank.Quiet trick .It was a terrible and disgusting
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