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Reviews, get directions and contact details for Nando's

Nando's
Address: Essendon Fields 30 English St , Essendon Fields 3042, VIC, AU
Phone: (03) 9379 6403
State: VIC
City: Essendon Fields
Zip Code: 3042



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Reviews
Owner is sweet person, very apologetic for slow service. But restaurant is perfectly mismanaged. Short on cutlery, sauces, staff. Not having a dedicated person on grill charred the chicken to burnt edges. Heard the plates dropping twice in thirty minutes we were there. Vegetarian options: avo wrap with lentil patty is a vegetarian option. Wheelchair accessibility: Accessible parking and seating available
Please avoid this outlet at all costs!!! Very dodgy place with one of most unprofessional people working here. I am extremely disappointed with the service that was provided to me at Nandos Essendon Victoria outlet and I write review in lot of anger and pain. The manager at the place "Shiva" dint give his full name was completely unprofessional and tried charging an incorrect amount for the burger and large chips I ordered. After multiple attempts, he finally charged the right amount. I am a vegetarian and specifically asked for the halloumi vegetarian burger and was instead ​served with a chicken burger. When I was visibility upset and asked what had happened, I was told "these thing happen" and has happened in the past. I was blamed for the their mistake. When I asked for a staff/ employee ID to make a complaint , they told me that they don't have IDs . ​When I gain asked for someone else or if I could get their corporate number I was denied that too. There was absolutely no attempt made to provide a refund. As I write this I am still in complete disbelief that a large chain like Nandos doesn't have complaint forms and customers are treated like trash!! Not sure anything will come from writing here, but just lost for words.
Burgers are big and filling. BBQ ribs are awesome along with proper smokey, flame grilled chicken. All tasted amazing.Food: 5/5
This place can do no wrong! Absolutely epic flame grilled chicken. The broccolini on the side is also so well done. Have been coming here for ages every time I’m at the airport for training. Friendly staff and great food. Thank you!
Ordered a halloumi wrap and it was super fresh and fast service arrived within 10mins of ordering. The owner also came to check to make sure our meals were good and if we needed anything else too which was great customer service. Looking forward to my next visit.
Mr Parveen was lovely to deal with on a Saturday morning. He was prompt to get our order out. Accommodated our request happily with a smile. Thank you to the team!
Slow service. Missing items. Smaller than usual portions. No help from the staff when approached. Would recommend going elsewhere.Recommended dishesVanilla Coke 600ml
Food is good albeit small servings. 20 mins from ordering until food arrived, but it was during a busy time.Food: 5/5
I come here on my lunch break most days and the food is delicious, great service and friendly staff.
Awesome place to get some consistency. Grilled chicken is always grilled to perfection. Bit of delays during lunch rush, but understandable with current staffing issues or shortages that being experienced in the industry. Keep up the good work!
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