Reviews
Nado always has the best grilled chicken with their all-time good fries...Food: 5/5
Modern spacious venue, better than the ones in the CBD.
I know Nando’s since its early days in South Africa, back in 2006, it’s been my comfort food ever since, reminding me of my childhood. I visit almost every store if I come across it for lunch or dinner, and I was disappointed in my visit to Nando’s South Melbourne. First and foremost, the most easily noticeable factor, the food was served COLD. I don’t understand how this is possible, I’m assuming they didn’t cook the food in the right order and let the food wait to serve them all together, but cold food should never be the case. We had halloumi sticks and dip and the halloumi was cold and chewy. Usually when Nando’s paella is served it’s smells delicious and it’s nice and steamy. Don’t even get me started on the burgers. If a food store cannot make their most simplest bun good, they’re not worth it. We’ve ordered two Classic burgers. The buns were not fresh, they were going stale. It was so gross biting into them. The aioli sauce and basting weren’t generous. The combination of cold chicken in the burger didn’t help. There is definitely an inconsistency between what I had in this store and anywhere else.
Absolutely disgusting customer service!! They are so rude, unhelpful, lazy and incompetent! Me and my family will never go back! The worst thing is, when they get your order wrong instead of just quickly saying “oh sorry, there must’ve been a misunderstanding “ they ARGUE and tell you your wrong! Manager also has zero care factor, takes zero responsibility and is snarky. I hope they shut down!! I love Nando’s in general but hate this one!
Great environment, all staff members are very friendly, they go above and beyond to provide an exceptional level of customer service. Will definitely come back here every time feel like Nando’s. Parking: Very easy to get parking around the area.
Ordered the classic burger; the chicken was lukewarm, and the bun was dry. Definitely not worth the money I paid. I could make better at home. Disappointed.
Got serve food poisoning from your chicken witch put me in hosptial I’ve never been so sick in my life. Avoid this place at all Coast will be taking this further. DO NOT GO HERE.
Absolutely speechless - the photos speak for themselves.
Food is standard delicious. Although we came during dinner time and there weren't many tables that could accomodate 7 people, the crowd turnover was quick and the food came at a reasonable time. Sauces were all filled up and staff were helpful and friendly. Water to wash your hands are available on site with drinking water, cups and clean utensils. We enjoyed our meal.
Worst Nandos experience so far, server was unfriendly. Asked for water but been told they ran out of water and no more glasses. “All water and glasses is with customers” Looked around there were only 2 glasses out with customer and one bottle. How the heck did Nandos became like this?? Quality of food and service has gone down so much… Been a loyal customer to Nandos all these years… but this is my last time coming back to Nandos, please save your money and just go to other place. Super disappointed.