nab atm

Reviews, get directions and contact details for nab atm

"No teller services on Saturday"

Address: Castle Towers, 257B/6-14 Castle St, Castle Hill NSW 2154, Australia

Phone: 13 22 65

Website

State: New South Wales

City: Castle Hill

Zip Code: 2154

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

1847 23 Jan 23 No atm accepting deposits with no note or reason why - such and inconvenience

So the "smart" ATM caused error and spew some money back and ate most of my money without processing it as a deposit. When I went to the teller to resolve the issue, she was unpleasant and rude. She did not greet and wouldn't listen to me regarding the correct amount of jammed money. She basically said it would resolve itself overnight. I understand she did not cause this issue nor did I but she definitely made the experience unpleasant. If she just said "I apologise for the inconvenience" I wouldn't be writing this review.

5 stars because of the great service afforded to me by Maria the teller at the Castle Hill branch.  A difficult funds transfer to a member bank where the BSB was not recognised because of the size of the transfer.  Not a problem for Maria, she telephone the receiving bank and sorted it out.  She took the time to explain the issue and note all the details for the transfer.  Maria was pleasant and professional and went out of her way to ensure that I fully understood the process.  NAB you need to recognise this type of customer service.  It can only enhance your brand.

Have the worse experience with NAB VI the manager is not helpful they do not accept any form of digital ID and this is most common form of id these day and any digital Is VI said is against NAB policy

Hey Guys. You really need to pick up your game at this branch. Communication with the customer is very important. If we need an appointment to set up a joint bank account you’re not making that very clear. Don’t send me away twice and expect me to come back here. Give us solutions, not excuses and then we’ll talk.

I HAVE BEEN A CUSTOMER SINCE 2002...  Castle Towers NAB- Service is extremely poor unless you're talking to the tellers, who connect well and provide good services.  I'm tired of going into the office and standing for 10 mins just waiting for those in the back office to stop gossiping with their colleagues or with their friends who have dropped in.  I've been rudely turned away and was told ''come back in 15 mins' because I wanted to open an FX account and later close a business account.  I'm ready to drop NAB.

Absolutely terrible customer service. Really rude after going there I walked just across from Nab and went to Commonwealth bank and open a account. And closed all my Account with NAB after Nab castle hill was so rude with me I would never go back to Nab again. Watch out for Amanda there so very rude.

Unfathomably bad service. The incompetence of this branch is honestly shocking, i can’t believe they are still open with such bad serivce.

Most inefficient tellers every. Took 15 minutes to service 2 customers. Talk a lot of BS after transaction completed while queue is waiting.

Busy branch that only has a few old lady to ran ! So slow ,

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Reviews, get directions and contact details for nab atm

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