My Travel Broker - Lee Johns

Reviews, get directions and contact details for My Travel Broker - Lee Johns

Address: 97 Church St, Seaview, Timaru 7910, New Zealand

Phone: 0800 533 564

Website

State: Canterbury

City: Timaru

Zip Code: 7910

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Absolutely terrible communication. Took our money, did not provide a breakdown of the costs. Changed luggage plans on the morning of travel which made it difficult to change for my son prior to travelling on his own. Told me I was due a refund prior to travel, when we returned several weeks later I followed the refund up with Lee and she told me she had not promised a refund, and said that there was no refund - she then emailed me to say that I was not to call her and to only email her because by me chasing the refund that she had promised I was 'threatening her'.  Then strangely several weeks later I receive an email from Lee requesting my bank acct number which she then gave me a refund - although 50% less than originally advised, but after such a stressful experience with Lee I was prepared to walk away from the refund. I am left wondering if Lee is out of her depth when arranging group travel.  Travel is meant to be an exciting time and although we made the most of it, Lee certainly did not make it an easy process.

Excellent travel agents. Most professional and friendly.

Store timing is wrong 11:00 Am

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My Travel Broker - Lee Johns

Reviews, get directions and contact details for My Travel Broker - Lee Johns

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