Muffin Break

Service was shocking!!! The staff seem to have no idea at all. Then I was given a muffin from the back of the tray that was displayed? Will not go here again.

Muffin Break City Cross has moved and looks fabulous! Great coffee muffins and lovely staff. Keep up the great work!

Customer service was not at all acceptable. Ordered a Double shot macchiato with no milk only froth. I received a large milk coffee with lots of froth, when questioning it I was told that because they dont have small cups and this is how they are made. Staff proceeded to make me wait while making other coffees and told the other staff memeber I was complaining. Then when I received a new one it was it was no better still half a cup with milk and froth. I asked for her to re make it as there was milk in it she said you didnt ask for no milk, I said you need to talk with your staff memeber as we ordered it without milk. The other staff member made it this time right. Very disappointing that this is the representation of the company. I will never go again nor will I recommend! Very rude staff.

A cafe that doesn’t charge extra for ‘alternate’ milk! Service is friendly and if you go late in the day they clear out their muffins, 4 for $10. The muffins are always entertaining in that they overfill the pan but this gives you extra ‘top’ and everyone knows that’s always the best bit anyway

Chai latte tastes like just milk and was full of powder. bacon and egg roll tasted 80% of butter and the chicken caesar roll had cold chicken, unmelted cheese. Service wasn’t the greatest either. Don’t recommended especially with the high price.

Love their muffins, they're always fresh & they have a great variety. They even have some unusual muffins, they also have a good range of gluten free muffins. Their coffees are good also. It's our favourite go to place.

Open early everyday, friendly staff who remember just how you like your coffee... freshly baked muffins have a wide range of selections including gluten free savoury and sweet.. highly recommended, if your ever in the city give their coffees and food selection a try I guarantee you won't be disappointed

I don't like to give negative reviews but this store needs to improve on customer service. There is rarely anyone out the front serving and they cannot see customers from the prep area behind a brick wall Kid-friendliness: Kids like muffins! Wheelchair accessibility: Wheelchair accessibility around City Cross Arcade. Dietary restrictions: Low carb options

The scone was good with cream.

It has been the worst experience ever to visit this place. The staff member Emily has not only thrown callous attitude but the way she served the coffee, was extremely insulting. Typical Racist. Don’t understand, how can they afford to have such person handling the counter and dealing with customers.