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Reviews, get directions and contact details for Morris Medical

Address: 6/76 Enoggera Rd, Newmarket QLD 4051, Australia
Phone: (07) 3356 6995
State: Queensland
City: Newmarket
Zip Code: 4051


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I will never go back to this company, purely due to the Manager, Warren who was blatantly rude to the point of him blaming me and hanging up. There is a bit to the story and feel too much to write, so the basic breakdown of the situation is, there was a small pull in the expensive compression pants I purchased. I used the special gloves they give you to pull them up. He blamed me for the small pull saying it was my nails and didn't care... eventually he asked more like a statement " Well, what do you expect me to do!?" I suggested replacing 1 of the legs would be nice and I was happy to come back in to show him. He wouldn't even consider replacing them, nor did he offer for me to come back in so they could look at it, nor did he state it would not affect the performance or suggest what to do to fix it or stop if from pulling any further...etc..etc. I agreed with him when he said the customer is not always right. Agreed they are not always right. (but he's sick of this) however, i didn't agree with his attitude nor how he company managed this issue. I said, so this is how your company operates?! (more of a statement then a question....) His final reply was, oh, how our company operates, ha!.. AND HUNG UP. Who hangs up on a customer? I was not being load, rude or abusive. He seemed to be on an attack at me from the start... I was shocked and surprised, especially coming from the owner...... Hence the never to return again statement. I am over poor and in this case, disrespectful service! No one deserves that! Good luck if you purchase from this company and have any issues!
8 years ago (03-12-2017)
Warren and the team are always friendly and easy to deal with. No request is too hard. Very fast and reliable delivery. Highly recommend
8 years ago (18-12-2017)
I was quite satisfied. Prompt professional service for a compression stocking for a DVT.
8 years ago (09-12-2017)
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