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Monash Health - Kingston Centre

  1. Cheltenham
  2. Cheltenham

Reviews, get directions and contact details for Monash Health - Kingston Centre

Monash Health - Kingston Centre
Address: 400 Warrigal Rd, Cheltenham VIC 3192, Australia
Phone: (03) 9265 1000
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info
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Reviews
This place is disgraceful and exactly as the other 1 star reviewers suggested, we experienced many of the aspects as these other reviewers did too.nnAll of their occurrences are the truth. Everything from lack of rehabilitation provided, patient decline in health and walking due to receiving minimal scheduled physio sessions, one poor man was seen to be doing physio in his underpants and t-shirt in the hallway, instead of wearing proper clothing. Forced use of bed pans, curtains not shut to give patients privacy to use bed pan, this was in contradiction to the physio plan stating patient was required to be able to move with an assistance frame for discharge. Overmedication of elderly person, resulting in drug induced instability and psychosis, to elderly being treated as cash cows is true. Doctors also shout at patients when requesting self-discharge, threatening them that they will return and be placed in the nursing home luckily I was on the mobile phone with my family member while all this was happening. I am not recommending you self-discharge, just letting you know if you can provide adequate medical care - this may be an option - but don't warn the centre you are wanting self-discharge just do it while you are there with the patient packed up and ready to go!nnThere is no care for the patients here, highly recommend you self-discharge your loved one if they end up in here and you will need to do it quickly - they nearly killed my family member, if they continued in their care, they would not longer be here. If you take too long, they will continue to overdrug the patient, send their health spiralling downwards and remove the patients right and family's right to act as power of attorney, overruling you to have any say in their treatment and self-discharge will no longer be possible.nnAs they aim to force them into the onsite nursing home which the government also runs to $$$$$ cash in on them! Consider requesting a royal commission to have this place shut down, no one should ever end up here!
Kingston Rehabilitation outpatient services.nnAfter almost 2 years, one year after my last surgery, I have successfully managed to return to working. Whilst I’m working in a planned staged capacity, I never would have succeeded without the support guidance and expertise of the post surgical follow up rehabilitation care from the team at Kingston Rehab.nnInitially I was supported by the excellent rehab in the home team Tarryn for speech, Elly for cognition OT therapy and Katrina for physical therapy at home. I then was further assisted to recovery at Kingston centre by the expert guidance I received for Neurological PT from the endomitable Christina. Thanks to Elly and Christina for the humour you both brought to our sessions, it made even the most tiring sessions enjoyable.nnI am so grateful for the Kingston Rehab teams care and encouragement. They helped me to capitalise on the outstanding gains my Neurosurgical and ENT teams from Monash Clayton achieved with my surgeries. Although I’m still challenged in a few areas, I’ve also been equipped to use workarounds where needed.nnI wouldn’t have been able to manage well at home and return to working life without their guidance.nI’m grateful and can’t recommend the Kingston rehab team highly enough. Thanks!
Like the other reviews, our father was sent here to improve walking. He was confined to bed the WHOLE time, he got up once to walk so “we put him back in bed” we were told by a nurse. Seriously, that was the whole purpose he was there. I have never heard anything more ridiculous and against the purpose of a job.nThere was nothing rehabilitating about this place for my father. Apart from one nurse, unfortunately I wasn’t given his name - he was really helpful and kind. Apart from that didn’t come across a nurse that seemed to care at all about him.nOn the 7th day I asked how often they were showering him because he didn’t look clean - they literally couldn’t answer, I overheard that he hadn’t had one. Next day there was a comment they wrote on the board next to his bed that said ‘family would like patient to have a shower’. What the actual!!?? Shouldn’t washing patients be standard practice!?nHis legs were always cold. He got moved to a nursing home after 2 miserable weeks at this place and they found he had pneumonia - which he cannot not recover from, it’s ruined him.nHis health declined so much while he was there. He went from one hospital to this one with the view his walking could improve, now less than 3 weeks after being admitted there, we’ve been told it’s a matter of days, the pneumonia has made him so unwell he cannot recover.nIf you have serious health issues that would slowly see you suffer, just go here, that will quicken that right up for you. Terrible experience for us unfortunately.
I have been attending the Pain Management Clinic for 5 weeks. If youre Neurodiverse, I cannot, absolutely cannot recommend this clinic. While some of the clinicians are, individually, wonderful and knowledgeable about neurodiverse needs, their pain management clinic information both the PACE initial course 8 hours and 10 week beginner course are woefully lacking in neurodiverse inclusive information. Although apparently 'generalised', all information is tailored to neurotypicals who have been injured through an inciting incident. Bringing this up to the staff will just have you removed from the education sessions, or being told to advocate for the ND population as a whole before being removed.
Rehabilitation Centre? More like Bed-rotting Centre.nThis place is absolutely atrocious, I had a family member stay here for just over 2 months recovering from a stroke. At the beginning the doctors seemed to be all over it, taking care of him and giving him physio, then it all stopped. We stopped getting answers from doctors, when we did if we could ever find a doctor or nurse available we would always hear 2 different stories or answers. They completely stopped his physio without even telling us.nHe would just switch from sitting in bed to sitting in a chair. He hadn’t had any physical movement in weeks to the point his muscles seized and he became so extremely stiff he couldn’t move on his own at all.nThe rooms are so depressing to be in. Just a bunch of sick people who get no movement and no stimulation at all.nJust sitting in a bed, staring at the tv and the grimy walls and floors of their, for a better word, cells.nWould not recommended this place to my worst enemy. The patients here decline so rapidly from being neglected. How has this place not been shut down or investigated? The fact it’s still operating is a mystery to me.nAbsolutely disgusting, would give 0 stars if I could.
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Monash Health - Kingston Centre map

Directions to Monash Health - Kingston Centre with public transportation

Kingston Centre/Warrigal Rd (Heatherton) 190 meters
903
Bernard St/Warrigal Rd (Heatherton) 210 meters
903
Kingston Rd/Warrigal Rd (Heatherton) 210 meters
903
Warrigal Rd/Kingston Rd (Heatherton) 210 meters
631
Kingston Centre/Kingston Rd (Heatherton) 230 meters
631

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