Mister Minit Southland

Reviews, get directions and contact details for Mister Minit Southland

"Mister Minit specialises in the services of Shoe Repairs and Care, Key Cutting and Car keys duplication, Engraving, Watch Service and Sharpening."

Address: 102/1239 Nepean Hwy, Cheltenham VIC 3192, Australia

Phone: (03) 9584 5051

Website

State: Victoria

City: Cheltenham

Zip Code: 3192

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

I would like to thank David, Rayleen and Erin for helping me and for providing the best customer service I have experienced in a long time.  I had an issue with my Emporio Armani watch that was caused by the previous owner and now inherited by them as the new owners due to no fault of their own.   Rather than say “it’s not my problem as we are the new owners” they repaired my watch at considerable expense to themselves and didn’t leave me in a vulnerable situation or out of pocket as a customer due to the new ownership.  For this I am very grateful as this level of customer service is rare.  Mister Minit now provide a range of services that were not available previously and without doubt they are my “go to” place for keys, batteries and repairs for shoes, watches, handbags and leather goods.

Thank you to David and the team at Southland. They were super helpful and ensured our new car key worked properly, which involved three or four trips to and from the car. They went the extra mile with a smile. Great crew. Cheers Simon

Really expensive for everything here.  I’ve tried for two different things - leatherman $80 30% more than other high street retailers and a key fob $90 when another shop on the other side of Westfield did it for $40.  My advice is to check your pricing before chatting with these this stand - very expensive.

Excellent service. Very polite and professional staff. Looked after my shoes and stretched them nicely. Had keys cut here too which worked well. Would recommend. Thank you.

I don’t normally use shoe repair services but I decided to give it a try.  I took my shoes to Mister Minit Southland and was quoted $75 to re sole and re heel. Haven’t done this to any of my shoes before so was happy to give it a go.  The end product was great! I was told that it would normally be a same day or next day service but due to the pile of shoes in for repair, it would take a few days.  Picked it up today and it looks great! Very happy with the end result. Shoes were polished too, not sure if it was part of the package or a free add on as I didn’t ask for it. But great either way.

Got my knives sharpened at Mister minut and also I also inquired about replacing my watch band. The staff were really friendly, especially Erin who was really helpful and a pleasure to deal with. Keep up the good work!

The staff member said it would be a 35 minute wait to change a watch battery.After 90 minutes, and three attempts to collect it after being told a few more minutes each time, it was finally ready. It says new management . Perhaps instead of both staff taking customers money, one should be actually doing the work and the other serving .We have visited before , when run by other staff and had no issue. Perhaps just finding their feet.

I had a great experience at Mister Minit Southland. I went to two other stores looking to have a photo frame engraved. However, both stores told me that due to the material of the frame being plastic, this would not be possible. When visiting Mister Minit Southland, Darren was able to identify that the other stores were incorrect, and the material of the frame was actually metal and it would be possible to engrave it. Darren did an amazing job engraving the frame free-handed and my partner was extremely happy with the gift. I will definitely be returning for any other gifts or items I want engraved in the future.

An opportunity lost to go abound and beyond. I had three keys cut, two of which were incorrect. Unable to track down my receipts I asked them to re cut. They admitted the wrong key was used in the first place but refused to help me without receipt. A very disappointed customer who will now share his experience with many others. Why not break protocol and assist when they could have???

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Mister Minit Southland

Reviews, get directions and contact details for Mister Minit Southland

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