Mirage Palace Karaoke

Great set up, clean, large rooms. Only gave a lower rating due to poor customer service. Staff will abruptly enter turn off the music and demand an exorbitant amount of extra money extend your session knowingly taking advantage of drunk patrons, so be aware. Could easily just turn the lights on and give everyone time to wrap up.

This place is dope! Everyone is accommodating and got all the vibe. This place is hands down entertaining, food service was amazing and the drinks served ice cold. The prices are actually very good and the location is near where we staying. This is a must go to KTV location. Looking forward to visit again

The staffs are very accommodating, place is well maintained. The price are within the budget too and very good for group of friends. You'll get what you paid for, so it's a yes for me!

Dont get me wrong, Mirage Palace is a great place for getting together with friends, enjoying the night with a song. The rooms are spacious, comfortable, cool, and I did find the place clean and tidy, including the toilets. The staff were attentive apart from the below and even the food came pretty quickly, but was of very low quality considering it was $25 a plate that you are required to purchase. The let down and the reason for the 2 stars is the scam that is on entry. We reserved a room via phone a week prior and rang at least twice to query prices, rules etc, and even went in to check the place before deciding. At no time prior did the staff mention their policy on BYO. It was required that we order 5 plates of food and drink mixers as we were BYO. Had we known it would not be a problem, and we would have budgeted for it, and not had a meal before going! But this is the oldest trick in the book of entertainment venues by adding charges once you arrive and have literally no other option for the night, when you are standing there, and all of a sudden are presented with a markup of 30% for extras you didnt expect or werent ready to order. Now this may be a policy, or law requirement of BYO, but there is still a obligation to disclose this upfront clearly, including a visual display of their BYO rules. Mirage Palace does none of this and this is a shame. The staff were pretty surly about it and again simply expected you to know and put up with it. Sorry its not fair dinkum to pull this. This deceptive practice needs to change and fast.

Scammers. Rooms expensive and then "business next door" sells 1L vodka for $200. Also girls "working"

Terrible. Save your money and go somewhere else. Quoted us one price then charged us another $300 more, completely took advance of us just because of our large group size. Seemingly a lot of other people have experienced this. Head staff were rude and uninviting . Asked for an explanation and they were twisting our words and dismissing us. A good room can’t save this place. Toilets were also absolutely disgusting and smelt rancid. Take this as a sign, don’t go here.

Love coming here for karaoke. Fast friendly and accommodating! Enjoyed a lot of laughs with friends and music. Bring me here again!

168 for an hour of karaoke. Total scam. Don’t go there

Worst karaoke ever & worst customer service. Not a lot of eng songs either in the system. There is no set price for the session. The place overcharged the price by looking at the people. We ordered some foods in there, which took long time to get it delivered. We got the foods 15 mins before we finish our session. We did not have enough time to eat. They don’t try to explain how things run there, they will just hand you over the EFTOPS. The more drunk you are, the more they like it so that they can charge you more. I have never experienced this sort of customer service or karaoke bar. Will never come back.

Best place for sing and have an amazing time, pretty girls too. This place is designed for have a party with friends and also get hostesses REALLY GOOD! and all of them really nice and professional