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Mercure Pakenham

  1. Pakenham
  2. Pakenham Hotel

Reviews, get directions and contact details for Mercure Pakenham

Mercure Pakenham
Address: 77 Racecourse Rd, Pakenham VIC 3810, Australia
Phone: (03) 5941 1103
State: Victoria
City: Pakenham
Zip Code: 3810


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Reviews
My stay at Mercure Pakenham was excellent. The hotel is modern, stylish, and very comfortable, with clean and well-appointed rooms that provided everything I needed. The bed was especially comfortable, ensuring a great night’s sleep.nnThe staff were welcoming, professional, and always ready to assist, which created a pleasant and stress-free atmosphere. I also appreciated the convenient location, with easy access to local shops, restaurants, and attractions.nnOverall, Mercure Pakenham is a fantastic choice for both business and leisure stays. I would definitely recommend it and look forward to returning.
Clean and modern. Friendly staff. Good value. My only complaint was noise from the concealed plumbing at night - which I did report to reception next morning. They said the hotel was still new and would have this investigated, so I hope its been fixed
Convenient location for access to the south east of Melbourne and West Gippsland. Spacious, modern & clean rooms with generous sized bathroom. Huge TV and plenty of space for hanging clothes & storing luggage. Convenient onsite parking outside with easy access to hotel lobby.
Though the hotel was small, but the room was really clean, the service also good. But the breakfast choices really limited. They should consider to add more choices as the place quite far from the city so people might need good breakfast to start their day
After booking, this hotel. I was sorely disappointed in the service and uncoordinated staff. The rooms itself were lovely but brought down by unfriendly service.. firstly checking in was lovely but I asked for a late check out for the next day due to be late in the hour of check in. Which the lady said no problem. Finally go to my room to get nestled in, 3 missed calls with no message left from staff, next morning got woken up by staff again at 8 wanting to clean the room and get me to check out, finally getting up to tell them I asked for a late check out last night and please communicate before banging on doors. Finally getting a late check out at 12. Had our bags to walk out the door. To staff again at the door going late check out is at 12. Its 12:07. Customer service. Goes a long way. After walking to the elevator completely awkward and cold. I have never been more uncomfortable checking out from a hotel in my life. Will not be coming back.
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Mercure Pakenham map

Directions to Mercure Pakenham with public transportation

Cameron Way/Racecourse Rd (Pakenham) 70 meters
840
927
Fountain Gate - Cowes Via San Remo, Pakenham
Cameron Way/Racecourse Rd (Pakenham) 100 meters
840
927
Fountain Gate - Cowes Via San Remo, Pakenham
Racecourse Rd/Cameron Way (Pakenham) 140 meters
929
Racecourse Rd/Cameron Way (Pakenham) 150 meters
929
Barrington Dr/Racecourse Rd (Pakenham) 260 meters
840
927
Fountain Gate - Cowes Via San Remo, Pakenham

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