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Mercure Brisbane Garden City

  1. Upper Mount Gravatt
  2. Upper Mount Gravatt Hotel

Reviews, get directions and contact details for Mercure Brisbane Garden City

Mercure Brisbane Garden City
Low-key hotel offering relaxed rooms with wet bars, plus a restaurant & a patio.
Address: 18 MacGregor St, Upper Mount Gravatt QLD 4122, Australia
Phone: (07) 2139 9100
State: Queensland
City: Upper Mount Gravatt
Zip Code: 4122


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Reviews
Reception was 24 hours, In room dining available, had a small breakfast buffet for $26 pp. All in all good for transient guests. Location was perfect for us as we had to attend a show at Hillsong which was pretty close to Mercure Garden city. They don't have a pool or gym. Ample parking space outside at no extra cost. We had booked a twin as it was a last minute booking and we requested to get the beds joined which was done. Thanks for that. Rooms and bathrooms are quite small in size hence suitable for transient guests. Staff reception was nice and friendly
Good value for money. Staff was super friendly, the French lady at reception on New Years Day was great. The bed was comfortable. The hotel is at a good location. Bathroom could use an upgrade but it was clean and functional. Parking can be an issue, there are not enough car parks and when the carpark is full there is nowhere else to park nearby no street parking which is a big problem.
If you want a nice little tidy room for the night that is clean and good value for money, then this is the place!nnWhat I loved most was that Westfield is right next door so I was able to get some food from Coles late in the evening instead of wasting money on takeaway.nnCheck in is all self automated and quite a simple process. And it's the same at check out. We had the buffet breakfast which was a decent feed and worth the $26 in my humble opinion.nnWould definitely stay again.
No Accor signs anywhere.nNo welcome drinksnNo loyalty giftnNo water in roomsnNo milk in the roomnRoom service comes in cardboard boxesnAnts everywhere in room, even in the bed.nRoom, very low standard of cleanlinessn3 - 3 1/2 star motel only
Had a very poor experience with Mercure, which was disappointing, considering it’s a well known hotel chain. After checking in at 11pm, you’d expect a clean room to relax in. However, to my surprise the room hadn’t been cleaned properly. The fridge was filthy with mould, food stains and a half drunken wine bottle. Additionally, when I saw stains on the bed sheet, I lifted them up to find no mattress protector and an insane amount of stains. For the price I paid you’d at least expect clean sheets, however, this is not the case when you stay with them. It looked like the room hadn’t been cleaned at all after the previous stay.nnAfter speaking to them, they didn’t even offer a refund for the poor experience.nnI wouldn’t recommended anyone to stay here.
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Mercure Brisbane Garden City map

Directions to Mercure Brisbane Garden City with public transportation

MacGregor St at Garden City Depot 120 meters
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MacGregor St at Garden City Depot 130 meters
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Logan Rd at Australian Tax Office 80 140 meters
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Portulaca St near Gordonia St 86 270 meters
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Portulaca St near Gordonia St 86 290 meters
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