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Mercer & Luck

  1. South Toowoomba
  2. Toowoomba Electrician

Reviews, get directions and contact details for Mercer & Luck

Address: 49 Stephen St, South Toowoomba QLD 4350, Australia
Phone: (07) 4632 8155
State: Queensland
City: South Toowoomba
Zip Code: 4350


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
My husband and I have had multiple appliances fixed through these guys and we have never had a problem. Henry has always looked after us and he is a wonderful worker and very polite, highly recommend!
7 years ago (13-12-2017)
Terrible service. Bored receptionist. Techs who don't show and don't call if they are late. Worse still they want to be paid to fix a problem they caused. Seem to think that they can do what they want because they are the only customer care contractor for a number of products.
7 years ago (26-10-2017)
Sharp fridge decided to play up just before Christmas. They only had the next morning free to come have a look (Friday 23rd). Guy had a quick look and told me that the circuit needed to be replaced. BUT Mercer & Luck and Sharp would be closed over Christmas and wouldn't open again until after the new year. I mean it's only summer and Christmas, it's not like you need a fridge or anything right? I waited over 2 weeks and when they finally called me they told me they couldn't come install it until Friday 13th January (3 weeks after first looking at it). 3 weeks of no fridge and 35 degree temps is clearly nothing to complain about. Different guy came to install new circuit and barely said a word to me. I waited hours for it too cool down and guess what??? Yep the fridge still isn't working properly. And to make things even better Mercer & Luck are closed over the weekend. I am never buying Sharp anything again. And I am sure as hell never recommending Mercer & Luck to anyone ever.
8 years ago (15-01-2017)
Extremely poor customer service and lack of follow up. I was charged $95 for a technician to tell me my dishwasher was broken (even though I knew that, hence my call to Mercer and Luck) and that someone would be in touch regarding a replacement part. That was nearly three weeks ago and I have not heard back. When I phoned for follow up, I was spoken to extremely rudely and STILL don't have a working dishwasher. Will never recommend this shoddy business.
7 years ago (24-09-2017)
Excellent!! Well mannered, efficient work, never a problem
7 years ago (13-12-2017)
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