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Reviews, get directions and contact details for Melbourne Visitor Hub at Town Hall

Melbourne Visitor Hub at Town Hall
"Located in the centre of the city, Melbourne Visitor Hub at Town Hall is a visitor information service close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know."
Address: 208 Swanston St , Melbourne 3000, VIC, AU
Phone: (03) 9658 9658
State: VIC
City: Melbourne
Zip Code: 3000



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Reviews
Both for general information and the free tours we couldn’t fault this service. Ray the volunteer guide was excellent. Spent a morning touring the city and learning a great deal. Thank you to all the staff!
Stop here to get free information and maps on the city and surrounding area. They have lots of mini guides for unique self guided tours for a variety of interests. Street art, architecture, parks, etc. Staff are friendly and helpful. This location also offers a small selection of souvenirs for purchase.
Good place to ask for recommendations and booking for tours. Staff are keen and friendly
Possibly the best information centre ever. Such helpful people. John was our guide. He was brilliant.
Really great setting with experienced staff. Got some good suggestions from Ray and enjoyed our time in Melbourne.
The volunteer was incredibly knowledgeable and gave us very good advice on what was going on/good times for us to visit things. We got good maps as well, which while we all have smart phones, sometimes having the physical reference makes things a lot easier.
Very helpful, knowledgeable staff. We were there 15 min and left with full info on transportations, free tours and maps of the city.
Went there feeling lost about Melbourne as it was my first time in this city. There was this super friendly lady. I think her name was called Maree who was really kind enough to provide as much information and help as possible. Initially, I checked through many websites that many tours to Phillip Island are cancelled or full. So I went there to seek help. To my surprise, she had some recommendations. I then went to call the tour company as advised and just nice, there was an empty slot. So I booked a last minute Phillip Island tour on the very next day. She was also helpful when I wanted to visit Weribee. It looked quite inaccessible on GoogleMaps but in the end, she was nice to helped check and provide the appropriate transport route through some brochures there. Thanks Maree. You have been so friendly and helpful!
Perfectly pleasant but couldn't provide any advice on where I could get a map of inner city suburbs
A super friendly staff member was wonderfully helpful with providing info about trekking and camping in regional Vic, including providing some safety information about bushfires etc. So grateful to be in a city where people truly love the region!
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Directions to Melbourne Visitor Hub at Town Hall with public transportation


10-Bourke Street Mall/Swanston St (Melbourne City) 30 meters
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10-Bourke Street Mall/Swanston St (Melbourne City) 40 meters
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6-Swanston St/Bourke St (Melbourne City) 70 meters
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6-Swanston St/Bourke St (Melbourne City) 80 meters
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Melbourne Central/Lonsdale St (Melbourne City) 160 meters
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