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Medici Italian Restaurant

  1. Docklands
  2. Docklands Italian

Reviews, get directions and contact details for Medici Italian Restaurant

Medici Italian Restaurant
Address: 36 New Quay Promenade Docklands VIC 3008 , Docklands 3008, VIC, AU
Phone: (03) 9600 4160
State: VIC
City: Docklands
Zip Code: 3008


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Reviews
Docklands hosted a Firelight Festival, there's an expectation that restaurants on the promenade would be busy. Myself and 3 friends thought that Medici would be a good place to eat dinner. We were wrong. Our first impressions were good, we got put into another line for outdoor eating, they showed us which table we had been assigned as well as the other party of 4 who were waiting. Our terrible night began when another family took our table. A waitress was late to correct them on where they were assigned seating and cleared their correct table quickly. Once seated we saw numerous workers buzzing about the place about 5 but we weren't able to catch their eye to let them know were waiting for our orders or even drinks to be taken. After 20 minutes the table next to us The party of 4 we waited in line with got up and left, wishing us good luck - we made the mistake of staying. I finally got up and asked one of the workers about it, she was surprised that our waitress hadn't been by. The Father from the people who were re-seated went inside to order unknown to us at the time We finally managed to get a waitress over to us and could order. We ordered drinks 3 times over the night. On our first order the waitress was unsure whether the drink was available and that she would let us know. We had to wave down her again at which she told us they didn't stock the drink. We ordered a drink, twice, she assured us they stocked. Our food finally came out late and only 3 of the 5 dishes of which were lukewarm. We were relieved that we could finally eat. But if you're not serving all the dishes at the same time, it was terrible that they even waited for our food to go cold. Why even bother with the pretenses then? We're hungry, we've been wondering around the cold docklands and if you're not giving all 5 of our dishes at the same time, it should come out hot, not cold and warm. The piss poor time management and all the time spent waiting affected our ability to watch the fireworks from a good viewpoint. It was extremely frustrating because if we've been served in a timely manner, in that if our orders were taken and processed correctly, we would of been able to get a good viewpoint for the fireworks. Instead we had witnessed 4 workers gawking with their phones, our drinks hadn't arrived, we couldn't signal for our final bill. I got up again to ask for it after snapping a photo. The waitress came with our bill. We told her we weren't paying for the drinks that didn't arrive. She said that's fine, it's not on the bill anyway. She was unsympathetic to our dining experience stating that the other table who ordered only had the kids meal arrive, that the parents order hadn't come through either. It was a miserable time and 1 star is too good. Medici knew they were to be busy, they knew they needed competent staff and they had staff who don't know the menu, or how to work there. I definitely not recommend eating there, not on any occasion.
Staff were very friendly throughout the duration of our meal. Great atmosphere and clean restaurant! Had the garlic pizza to start, which was extremely tasty! For the main, I decided to go with the special risotto, which again, hit the spot nicely! Only down side was the wait time between meals. Otherwise, was a great feed and will definitely come back again!
We went on a Saturday night. It was busy but not overly busy. While the food was great, the service I felt was average. We waited over an hour for our food and when the bill came, it was wrong and they had doubled up on a few of our meals. We even had to get it re-amended after we got it amended the first time because of a price discrepancy. On the whole though, the food was great which is good. What I liked is that there wasn't too much on the menu. While it was mainly Italian food, there were a few other options such as fish and chips and tandoori pizza.
Had a fabulous lunch yesterday, the fish I had was superb, my wife had the Mushroom fettuccine pasta which she loved. The service was Excellent, Food was Amazing. Would recommend dining here to anyone. Our first time visiting Melbourne, we will definitely be coming back.
Not impressed! 1. Booked online - only to arrive and booking didn't exist, 2. Were not advised of the reduced menu until seated. 3. Beef burger was raw. 4. Plates cleared by staff while still eating. 5. Had to box our own leftovers. Wouldn't recommend!!!
Best pizza in town. Had Early dinner Saturday. Our family has been going to Medici family restaurant for about 4 years. We love it. The food, the service, the atmosphere.It has to be good. It is probably one of the original restaurants at docklands.I love being greeted by the owner at the door and having him open the door for us.Old school service.
We went as a group of around 50 people with all meal pre-ordered. We were greated at the door as we arrived and fairwelled as we left. Service was very efficient, didn't really interact with the staff but they seemed polite and attentive. Drink orders taken very soon after sitting down and meals all came in a timely manner. Our group was done within the hour. I had the steak sandwich which was nice but was barely warm. It was a very cold day and I noticed the steaks about 10 - 15 of us ordered one sitting on a plate in the kitchen I think on the hot plates. I'm guessing I got one from near the top.
Terrible. Arrived In plenty of time before the game at Etihad stadium eg. 5.45. They were quick with the drinks but took nearly an hour to bring food and then got one of the pizzas wrong and it took three complaints to get the correct pizza back to our table. Just got to the game in time. We have never had this sort of problem before even when the place has been full so the new owners need to have a good look at their staff. Will not be going back until I heAr it has improved.
Family of 4 for dinner. We ordered a large half Hawaiian, half vegetarian, Chicken Parma and a Spaghetti Bolognese. Food was absolutely delecious with good serving sizes too. Friendly service. Good way to finish our day. Thanks.
Our regular Friday lunch haunt. Food is generally quite good. Service is also usually quite good, but with staff turn over it can falter at times. $15 Lunch menu is good value, but needs to be changed occasionally, as eating there regularly means you get a bit bored with the choise.
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