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Mcdonalds

  1. Gregory Hills
  2. Gregory Hills Burgers
  3. Gregory Hills Takeaway & Fast Food

Reviews, get directions and contact details for Mcdonalds

Address: 1 Lasso Rd , Gregory Hills 2557, NSW, AU
Phone: (02) 4623 8936
State: NSW
City: Gregory Hills
Zip Code: 2557


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
To just say that I am immensely disappointed with this restaurant would be an absolute major understatement! This restaurant continuously sends out food which is worse than poor quality! The service is terrible? Time after time! I would say that if McDonald's corporation knew how pathetic the service, and quality of food put out from this restaurant, Australia would be in trouble McDonald's would close all restaurants not wanting their name associated with this garbage! Honestly this problem at this restaurant must be coming from all levels, as it seems like not a single person gives a toss! You're working for McDonald's, which you should take pride in being the biggest company in the world, but instead just keep putting out food which doesn't represent McDonald's for a second! These nuggets don't even smell like McDonald's, the sunday was so Watery it's not funny the topping was everywhere couldn't even open it without it going everywhere, how on earth is my son meant to eat nuggets burnt to a crisp? How can he eat his Sunday what a joke this place seriously! Will be chasing reimbursement of this whole meal as nothing was able to be eaten! But I have attached other pics of other times experiencing this restaurant as after today Enough is enough!
Accidentally lost 4 of our meals, there were only 5 customers in the store, we were 4 of them… I understand that this is a first job for a lot of people, but management needs to provide guidance and support on all shifts The manager on this shift Sunday 9/10/22 at around 3pm was too concerned about keeping order times down she printed off all orders and misplaced them. After waiting 20 minutes for a cheeseburger we came up to ask where they when the presenter asked us what they were because the orders were lost. After 6 failed attempts we finally received all items we ordered. Most staff were wearing plain clothes and had better things to do than be at work, understandable, but they are at work due to their own life choices. This review isn’t intended to roast the staff, but instead to roast the incompetent owners / upper management that are making these kids work without adequate training and skills.
There is a coffeemaker there me and my wife call "Mr. Good Vibes". He plays music in the background and is very lively and friendly to staff and costumers. His coffee always tastes great regardless if we order large instead of medium half of the time staff will just add extra milk. Never change Mr. Good Vibes.
This has to be by far the worst McDonald’s in the area and by far the worst I have ever been too. Why do you need to have 3 girls in the drive through window? When trying to confirm my order, since your screens were not working I was met with rude and sarcastic one worded responses, and being talked over when I was trying to advise my order was wrong. The girls seemed to be having a good laugh and fun time talking instead of actually doing their job. Whoever is managing this store needs to do better as this is not the first time I have received unprofessional service here and subpar food.
I went into this place just before the new year. I noticed that the floor had more grease on it than in the deep fryers! The tables and chairs were not clean, covered in food scraps and spilled drink from the person who ate 20 people ago. I think that this McDonald's has some serious staff issues that the owner needs to look into. The service was extremely slow too, taking 12 minutes to get my order. Never again!
I was inside the store ordering a meal on Thursday the 22nd September at roughly 1AM and witnessed an older male in the management uniform making flirtatious remakes toward a young looking female crew member saying that he wished she was older and that he would go to jail and calling her “jail bait” I found this disgusting not only in front of customers but in general. I suggest some serious action is to be taken toward this individual... I would personally not like to hear from my child working in the store that they are being harassed by male management and would take the further proper action toward them...
Just bring back the work ethic from the 80's Back then very maccas had mature older people working in the stores. Food was always fresh alot more staff. Very professional very clean and most importantly, hand fantastic customer service. This place is always short staffed, never get orders correct. Always in a hurry when going through drive-thru To take your order. Before you have finished your order they continually say anything else which is so annoying. Never have anything they advertise. Never take orders between 2am and 330am for some system update which happens more often than not. Just all in all horrific. Something really needs to change. Oh and Oran Park and Emerald Hills MacDonald's are no better.
Waited inside the store with no one available to take an order at the counter for 10 minutes, ordered through the touch screen without any sign of anyone behind the kitchen for a further 15 minutes with others inside who where already in conversation about not being served and having waited for ages when I first walked in. There was two people visible in a back room not sure what they where doing as drive through was empty, some customer after waiting forever started walking into the kitchen and getting food. When they eventually came out it was to handle a complaint which they did disgustingly, a customer who was unimpressed with the wait brought in his entire meal, untouched, asking for a refund. The staff where aggressive and told him to take his food and leave then called police, this entire time no one else had been served, it wasn’t until the police had arrived for this complaint that suddenly a whole staff of 5/6 people where now in the kitchen. The person ahead of me when I had came in had only ordered one burger, when I had come in and some customer went behind the kitchen I had noticed a bun just out on a wrapper, when the kitchen hand finally started making the order he used the bun that had been sitting there for the entire duration of this debacle. Easily half an hour if not more. The police sorted out the man’s refund with staff claiming they didn’t know where his meal was that he returned despite it clearly being on the counter where he left which I pointed out to police. Absolutely disgusting the way staff here treat people.
let me begin this by saying I have never felt the need to leave a bad review. Also I’m a pretty recent ex mcdonald’s employee of less than 5 years ago. I am in no way a karen but considering the amount of things to happen in the short span I was there I thought it to be necessary. I’m not going to complain about the quality of the food because I have low expectations for a mcdonalds store anyway but both yesterday and today my food was served cold and dry. I will definitely complain about the fact that at 10pm it took them 20 minutes to produce a quarter pounder meal with barely anybody else in store for it to be still cold and they were in no way understaffed at all. A customer was standing at the counter after being given the wrong order and the front area girls were too busy talking about a tiktok video they saw and didn’t serve him for 3 minutes. One manager was openly swearing in front of customers while the other was walking around on her phone. You had boys kicking boxes through the back area. The list goes on. Again I do not have high expectations for ANY mcdonald’s store but this is by far the worst mcdonald’s establishment I’ve been through.
The lack of incompetence that goes on at this McDonald’s. ‘Managers’ not much better. W/o fail they can NOT read a simple order it’s too hard. Order with menu log, to find only our drinks were delivered NOT our food. Hire staff that can read.
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Mcdonalds map

Directions to Mcdonalds with public transportation

Donovan Bvd Opp Freedom St 180 meters
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Donovan Bvd at Atlantis Cres 230 meters
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Donovan Bvd at Duffy Av 240 meters
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Donovan Bvd Before Healy Av 270 meters
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