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McDonald's Western Ring Rd East

  1. Sunshine
  2. Sunshine West Meal Takeaway
  3. Sunshine West Cafe
  4. Sunshine West Food
  5. Sunshine West Restaurant

Reviews, get directions and contact details for McDonald's Western Ring Rd East

McDonald's Western Ring Rd East
Address: Western Ring Rd, Sunshine VIC 3020, Australia
Phone: (03) 9311 4399
State: Victoria
City: Sunshine
Zip Code: 3020


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Went to the drive through about 9pm on a Friday night. There was cars backed up waiting to get to the order box. So parked the car instead. The service was rather lacking and slow. Im not sure what was going on, and the eating area was a disgrace.
I was very disappointed with the customer service during my recent visit. The staff were inattentive and seemed uninterested in helping customers. I had to repeat my order several times before it was taken correctly, and there was no courtesy or friendliness shown throughout the interaction. The service was slow despite there not being many customers, and my order was handed over without even a simple “thank you.” McDonald’s is known for consistency, but this location fell far short of expectations.
Went in to get something to eat and walked out as it was so filthy! I was disgusted and did not trust that the kitchen would be clean either.
Check out these bins, mate! Second time in a row coming here and they've been like this. It's not like an employee hasn't seen this, they're right out in the open. Got here late evening it probably took the whole day to fill the bin up this much!! Nobody seems to care. What's more I ordered three coffee lattes and the cashier confirmed this but he forgot one!!! To be honest I suspect he couldn't understand English properly because it was hard to communicate. There was also an ad poster near the cashier that had been ripped off and customers trampled upon it as they ordered, and I pointed it out to a staff member and she rolled her eyes. Simply not good enough. Disgusting experience. I hope the manager sees this review. First time I give grace ,not leaving such a critical review but c'mon it still hasn't improved one bit! Clean it up!, get staff who respect customers and not just see them as another burden to deal with!!!! I'm disappointed.
Contacted this store as they sold me a burger with no filling in the drive thru not even kidding it was just two buns continued to work as I didn’t think it was urgent enough to drive back that day, called the following day and was told “as it was not reported on the same day theres nothing we can do”nI’ll remember for next time, but kind of crazy they can forget the whole inside of a burger and somehow it’s still the customer’s issue for not calling them out quick enough.
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