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Reviews, get directions and contact details for McDonald's

Address: 40-44 Princes Hwy #40 , Doveton 3177, VIC, AU
Phone: (03) 9792 2109
State: VIC
City: Doveton
Zip Code: 3177


Opening Hours

Monday: 00:00-03:45
Monday: 04:00-23:59
Tuesday: 00:00-03:45
Tuesday: 04:00-23:59
Wednesday: 00:00-03:45
Wednesday: 04:00-23:59
Thursday: 00:00-03:45


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Reviews
We have ordered Mac Crispy takeaway when opening the box at home. surprisegly, the Mac was packed without meat and tried to call for clarification. Their telephone line was not connected, so I was disappointFood: 1/5
Their Aioli Chicken McWrap was exactly what I needed after an intense basketball sesh. It was delicious! The chicken was crispy on the outside and juicy on the inside, and the aioli sauce was top-notch! They also decorated their drive-thru with cool plants and rocks - made it feel like I was driving through a safari! How fun!
Has to be the worst McDonald's I've been to. The food is never fresh, burgers and fries taste like they've been sitting there for a while. The service is not welcoming at all and it is mostly run by what seem like teenagers that don't care. The toilets are by far the worst thing about this place, I've seen drop toilets cleaner while camping!.
Arrived at store and on the outside door notices were stating front counter closed use drive through only. There were a few customers that left without purchasing a meal. I went to the counter and asked why was it drive through only, about three staff looked dumbfounded and said no counter service is available. A staff member went out and removed stickers saying it was for night time service, guess they lost some customers. I ordered my meal which took ages and when I opened it, it was not what I ordered. So I waited aged for the correct meal which should have been just a quick change. There were a lot of staff working but very unorganised. And the way food was being handled put me off and I will not be returning.
This is the only maccas l have given a 5 star rating. Why? Excellent coffee, blueberry muffin & blueberry bread. Friendly service and very clean establishment. Well done.Food: 5/5
This is the worst McDonald’s. The managers at this franchise are the most unprofessional & negligent staff members I have ever experienced! They have the worst attitude & I am submitting a written complaint today to the state manager in Collingwood and the Australian CEO of McDonald’s. The owner of this McDonald will be made aware of the state of their customer service at this particular restaurant. Two managers but one in particular on 18/08/23 was extremely unprofessional. She very clearly does not care about her customers. The managers at Doveton McDonalds VERY obviously have not been adequately trained in customer service and they should not be serving customers. Their attitude is so poor they need to find another job. This restaurant also does not remember to put pickles in cheeseburgers on numerous occasions so the kitchen staff needs a wake up also but if you say anything to the managers they roll their eyes around you at you and they tell you that it doesn’t matter in her exact words “well it’s not important”. I will only be happy when someone speaks to this staff member and also to the manager I spoke to the following day 19/08/2023 who also had a poor attitude & doesn’t care. Dreadful service!
Definitely not 24 hours. I just turned up to get a coffee and was told they are closed till 6am. Just went back there this morning for a large flat white with an extra shot of coffee and I ended up with a cup of warm milk no coffee. This is getting ridiculous now ....
I'm all for giving kids work experience but they need adults working too, the kids don't read the orders right, have never given me sauce I've paid for and don't send cars to the waiting bay which backsup the drive thru. When I called the manager to complain about employees talking about boys instead of working I was rudely told "Our workers are allowed to socialise" the manager sounded like a child herself.
Well, at least it’s consistent. Consistently APPALLING! It is, quite literally, a joke in this neighbourhood just how terrible the service is here. It appears that they lack even the most basic skills required to function as a restaurant. I think this business must be being run into the ground intentionally as a tax dodge, or for some other such nefarious purpose, because to think that they are actually trying to succeed here beggars belief. *Strong contender for WORST MCDONALDS IN AUSTRALIA 2023
One of the cleanest McDonald's I have ever seen. But disappointed that my large Diet Coke didn't have the Monopoly tags, didn't realize that till I got home. Feel ripped off Food: 5/5
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Directions to McDonald's with public transportation


Lace St/Princes Hwy (Doveton) 30 meters
893
Power Rd/Princes Hwy (Dandenong South) 190 meters
893

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