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Reviews, get directions and contact details for McDonald's

McDonald's

Story

Resturant

Address: 349-353 Whitehorse Rd #349 , Nunawading 3131, VIC, AU
Phone: (03) 9872 3839
State: VIC
City: Nunawading
Zip Code: 3131


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Dropped in for a large chocolate sundae on the way home. Photo tells the story: not enough sauce and the ice-cream was drawn flat since it was too soft. This also meant that it leaked as soon as I took the lid off. Note that this photo was taken about 30 seconds after I collected the sundae, so less than a minute after it came out of the machine. Very disappointed.
The food service was slow- we used the app to place an eat in order, they couldn’t find our table. The number was on the table. The server complained they didn’t know where we were. The food was so sloppy, my burger was slapped together the patty was half folded over. They also got a special order burger wrong. Also there is broken playground equipment, so so dangerous. My child also fell off very low wobbly equipment
The burger is small and the fries don't taste good....Food: 3/5
This McDonald's interior is very nicely designed and spacious. Service was efficient. They were generous with my Mcflurry toppings and my hashbrown tasted great.Food: 5/5
Not impressed, just got this and 2 other Sunday's and you may think it's half eaten but in fact I have not even opened the lid yet and it is missing a good quarter off the top plus not much topping. They are getting more expensive and more rubbish every day.
The experience we had at McDonald's was extremely poor. The 3-4 staff behind the counter were run off their feet as it was a busy night but not one of them was there to serve customers. We waited for about 5 minutes to order at the counter, the staff looked at us and went about their business as if we weren't there. We decided to order on the large touch screens but never got our order number because it was out of paper. I also had issues with items that we wanted to order being sold out or not available, for example, I was craving a large chocolate fudge sundae but they were out of stock yet you could order a regular sundae but couldn't modify the item for some reason. After that ordeal of figuring out our order number we tried to find a clean table to sit at but there weren't any at all. We cleaned up a table with the napkins we had and then got some extra napkins to put under our food. The whole store was filthy and looked like it hadn't been cleaned in weeks. Even the floors had food and sauces smeared over them in spots. Once we opened the bag with our food we found that the small chips had more in it than the large serve so I took it back to get it filled. On top of all this, all of our food was cold and it looked like everything had been thrown together but we were really hungry and tired so we ate it to make sure we had at least eaten but I certainly wasn't impressed and I don't think I'll be going back unless I have to. To say that I was disappointed with everything is an understatement.
Easily, one of the best Macca out there. Children play-place is the favourite of ours. And, there's ample space and facilities. They are offering to host meetings or a birthday parties too. Considerably large parking space available. Cleanliness wise, can't complain too.
Staff says app didn’t work, so I reordered, but more than 20 orders after, I asked if my order might be on its way, staff ignored me. When my order was ready, staff threw it hard on the counter. Fries emptied to the bottom of the bag. All fries were UNDER the size I ordered. My order had missing condiments I paid for. This McD consistently cheats customers of $ with consistent missing orders.
They had one wall set up as a bookshelf which was pretty unique. The wait to order was forever, and it seemed like the staff were just ignoring me. Once I ordered my coffee it was done in about 3 minutes. Average McDonalds experience.Food: 3/5
We went through Drive through during overnight shift, Large fries weren't even filled up half way. Contacted store and manager hung up on me and is letting my calls go to message bank. All I ask is for some basic customer service. Please fix this issue amongst the team, very unprofessional from the managers
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