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Mayflower Brighton

  1. Brighton East
  2. Brighton East Retirement

Reviews, get directions and contact details for Mayflower Brighton

Mayflower Brighton
"Mayflower is a leading provider of residential aged care, home care, and retirement living options with services in Brighton, Reservoir, Macleod and Pascoe Value.The organisation has an enviable history of more than 60 years of providing responsive and innovative services that enhance independence, wellbeing and lifestyle."
Address: 7 Centre Rd, Brighton East VIC 3187, Australia
Phone: (03) 9591 1100
State: Victoria
City: Brighton East
Zip Code: 3187


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We have just moved my parents into the Independent Living units and the whole process has been effortless. Lovely units, gardens and facilities with a real community feel. Heather has been wonderful. Highly recommend.
I wasn't going to write this but after the last 3 years of visiting my mother at this establishment and having one of our irreplaceable family paintings go missing from my mother's room and no follow up taken by the rude manager Rumesh I decided to write this review. Some of the reception staff have shown rudeness too! I think people should be aware of the lack of care taken by this establishement when it comes to your loved ones, The residents are left to sit there in chairs all day if they can't walk! I wouldn't treat an animal as badly as the way the staff treated my mother! She burnt her feet on the heater getting out of her bed to try and get to the toilet and when the nurse finally came in she yelled at my lovely mother for screaming! Disgraceful!nnUnfortunately I am unable to email but I am quite concerned about the lack of response you have made here! My brother doesn't care about the painting so it has NOTHING to do with him! You have also shown no remorse in your response to me about my mpther's severe injury she suffered whilst a resident at Mayflower! I could put a lovely photo of this injury up here! No apology ever!!!
Not impressed with mayflower Brighton at all !!!nMy father spent about 6 months in there with staff shortages it left my incontinent father in his mess alot with a nasty sore on his bottom and he was very distressed.nWe were disappointed in that time his clothing were never labelled even tho they consistently said they would label Dads belongings.nWe ended up moving Dad and the first day in the new place his clothing were labelednDads clothing went missing all the time in other residents cupboards so he stayed in smelly urine stained clothes for another daynYou could smell the urine from the other end of the corridor.nWe would clean the floor and toilet our selvesnDads good pillow went missing too and even with communication with the manager we never got the expensive pillow back or any more communication after that day. The manager wanted a receipt to prove it was a $200 Dunlop pillow but it was for last Xmas and I don’t have the receiptnMayflower had a list of all Dads property so should have the pillow on that list that went missingnBig disappointment at mayflower Brighton and world never recommend to anyone I know. !!! EDITED !!nVERY DISAPPOINTED THAT YOU ANSWERED THIS REVIEW TO GET IN TOUCH WITH YOU SAVE FIX THE PROBLEMnBUT !!nYou have blocked me to email and continue the conversation and blocked my number to call Mayflower Brighton !!nI personally labelled all my Dads clothing with a permanent laundry marker after a few weeks. As you did not !!nAnd you never replaced dads good Dunlop pillow that went missing like his clothing went missing !!nYou have more 1 star reviews I see and that speaks for itself !!!
Both my husband and I can't thank enough all managers, nurses, carers and everyone contributing at Mayflower for the quility service provided to our mums. From the day one all our hopes and expectations have been consistently met and exceeded. This gives us a great deal of comfort knowing that our love ones are in good, caring and dedicated hands.nPlease keep up doing great job and many thanks to all of you from Tanya and Valeri.
My mother was incontinent and 3 pads insufficient meant she had to buy her own extra. Lack of staff at night. She was left on the toilet over a hour until midnight, she'd been forgotten. The new independent living accomodation afforded by needy patients. Staff terribly caring but forced to follow policy.nBright and shiny doesn't mean best.
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