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Reviews, get directions and contact details for Mariana Hardwick

Address: 459-475 Sydney Rd , Brunswick 3056, VIC, AU
Phone: (03) 9388 0399
State: VIC
City: Brunswick
Zip Code: 3056


Opening Hours

Monday: 10:00-17:00
Tuesday: 10:00-21:00
Wednesday: 10:00-17:00
Thursday: 10:00-21:00
Friday: 10:00-17:00
Saturday: 09:30-17:00
Sunday: 11:00-16:00


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Reviews
I had booked an appointment without knowing that they're not able to make a wedding dress for me, as they're all booked out until May/ June next year, and my wedding is in April. Unfortunately, I didn't receive any form of communication prior to the appointment about this. But I was happy to just leave, as I had other bridal store appointments booked for later in the day. Although, it would have been nice to have been notified prior to the appointment. However, I was greeted by Violet, who offered to show me dresses off the rack upstairs. I tried on the first dress I saw, and it fit beautifully, and will only need a small alteration to perfect it. Violet was also able to suggest a place for me to get it altered. She was very helpful throughout the process with her little tips on how to style the dress and how to do up the veil. She also really encouraged my bridesmaids to take lots of photos to memorialise the moment. It was really nice seeing what the dress would look like in photos, which helped cement my decision to saying yes to the dress! Mariana Hardwick really has a lot of beautiful gowns, particularly strapless ones, if that's what you're after. Unfortunately, lost one star due to the poor communication/ booking system.
From the moment I walked in I knew this place was more special then any other bridal shop in Melbourne! The staff are incredible kind and patience. I was incredibly lucky to put a my own spin on one of their existing creations and worked closely with the dress maker who I will remember forever. She helped me create a modern yet timeless dress which fit me like a glove. It is very rare in Melbourne to get the service and quality that Mariana Hardwick and the team provide. Thank you to Franca, Frieda and the rest of the team who helped me create a truely stunning wedding gown!
Lara, Frieda, Jessy and the team at Mariana Hardwick, I have not long returned home from our Wedding in NZ and am bursting to say thank you for creating such a beautiful dress for me. I felt so comfortable and elegant on the day. The beading on my dress looked absolutely gorgeous and sparkled up on the snow. I had a ball dancing all night in it and was sad to take it off at the end of the day. I cannot thank you team enough. I chose the bodice of one dress and the bottom and fabric of another, they helped me make my dress into one that was personal and perfect for me. The style was exactly what I was after and fitted me like a glove. Being interstate your team made it so very easy for my dress to be made and fitted and everything ran on time for my trips down to Melbourne. Lara & Frieda were both warm and caring in their demeanour and I felt as though I had made special friends with them through the process.
It’s known that the staff here are incredibly rude. Unfortunately, experienced this first had when catching them roll their eyes at a bride and her bridal party as they were leaving the store. Yes, the bride was a serious buyer! It’s so disappointing that some of the ladies that work here have such lack of respect and maturity. What a disgraceful reputation! I do not recommend this place at all. Relax ladies, get off your high horse.
I planned my engagement turned 'surprise wedding' on a very short timeline. With less than three months to find and create my perfect dress, I became nervous that I wouldn't find something in time other bridal stores refused the quick turnaround. From my first appointment, I was immediately settled by the calm, naturally lit environment of the Mariana boutique and was impressed with the condition the dresses were in, attentiveness of the staff and personalised feel unlike other, local bridal stores. I was cared for by Jessy, who met me with a smile and positive confidence. She understood my requests and the vision I had right away and assured me we would find the perfect look and fit for my occasion.. and she was right! I appreciated her honesty and genuine opinions and was stoked to learn all dress prices quoted included all pattern- making, manufacture, design and alterations -all occurring IN-HOUSE!; no unethical practices here!. The transparency in cost from the outset was appreciated no 'added alterations costs. There were several trials to ensure I was 100% happy and my dress fit me perfectly. I felt like a rock star On the night! From start to finish, I could not be more satisfied with the customer service, attention to detail and 'no problem' attitude I experienced. I can wholeheartedly recommend Mariana Hardwick for any bride to be!
Mariana Hardwick has a reputation for being unprofessional and rude to clients. The entire Mariana Hardwick Team Lauren, Natalie, Sophie etc has treated brides this way. The horrible culture of the brand comes from the top and it’s welcomed internally. If you are a full sized bride be prepared to be shamed If you’re a black bride DO NOT even try to become a client. You will be mistreated! Mariana Hardwick is a RACIST brand!
I walked into the Mariana Hardwick, South Melbourne store 6 weeks prior to my wedding day. I was very emotional as my first gown I purchased elsewhere, wasn't what I dreamed of. Jessy greeted me with her grace and once I walked into the store, I knew I was going to fall in love with one of the amazing dresses. I found the dress of my dreams. From the start, Lara made me feel comfortable and constructed the gown to suit me perfectly. Word's can't describe how grateful I am that I was able to find my perfect wedding gown in the Mariana Hardwick store. On my wedding day, from the beginning to end my guests couldn't stop complimentating my dress. I felt elegant, beautiful and flawless in the Ilaria gown. Thank you, I will be forever thankful x
With only days before the Wedding, I walked into Mariana Hardwick hoping the ladies there could help me. My original dress didn't quite work out the way I had hoped, and with tears in my eyes I saw Frida and asked for help. She was so kind and loving and let me try on what I liked and found the perfect solution for my two day turn around dilemma. Lee was able to make miracles happen and the team worked long hours and were able to create the most perfect dress for my shape and my choice of lace even. The detail was exceptional and we all had tears when I out the dress on the day before the Wedding and it was sincerely perfection. I cannot thank the ladies at Mariana Hardwick enough for what the achieved and created for me, for us, in the time they had. They made me feel beautiful... they made me feel special, like every bride should feel. For this I am eternally grateful. Thank you! xx
I had an absolutely amazing experience at Mariana Hardwick. I chose a beautiful custom made to measure "Amal" gown. I was under the assumption the made to measure process was going to be stressful, ensuring it was perfect, however, I was completely wrong!! All concerns about the fit of the dress were immediately wiped away by the very experienced, kind and reassuring staff members!! I was stunned by the finish of the dress and felt absolutely amazing on my wedding day. I honestly can't thank the staff enough for their endless help and support throughout the process. I would strongly recommend Mariana Hardwick to all new brides!!!
Heartbreaking experience. With the wedding industry being overloaded it was quite hard to get an early appointment however was super excited to try the designs. Upon booking I was told that if your wedding was before a certain date they couldn’t accommodate no issues. Two days before got the “confirm text” which I said yes. I arrived then to the venue to be hold told that they can’t accommodate me due to my wedding date and they sent me an email advising this and the lovely greeting we received turned into snarky comments of how do we not check emails. I checked and they said it 10 hours before, I asked if it was able to try anything on as I had people from interstate to try on which I was advise “sample stuff is upstairs suitable for people quickly getting married or pregnant”. From there our stylist Violet treated us so poorly as she didn’t think she was going to get a sale. “I only work one day a week so you can’t really blame me for this”, “maybe you should have called us prior to coming to check if you were still booked/accommodate” “this is all we have for last minute people my wedding is in 11 months and we should try else where. I tried two dresses where she made me feel so comfortable and large for being bigger than a size 6 that I left upset about the experience. 1 star is purely for the dresses they are beautiful. Advise to them, add a call or text message to updates on your availability for creating dresses, as the lack of communication started the tone off poorly, meet with a terrible employee , Violet
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