Mackay Cycles

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About

Mackay Cycles located at Centurion Drive, City Gates stocking all bikes Specialized, Focus and Cannondale. Stocking Road, Mountain, Fitness and Kids bikes. We stock Thule baby seats and car racks. Large range of clothing.

Story

Mackay Cycles is proudly a Specialized, Focus and Cannondale dealer.

Stocking and selling a wide range of bikes, parts and accessories. We also have a fully quipped workshop/service centre with the very experienced bicycle mechanics.

Service and Repair bookings are essential and we do aim for a 24 hour turn a round, however this is not always possible. Unfortunately no serivce or repairs on weekends.

If you are looking to ride Road, Mountain or Path, we have the best quality and value bikes. With the back up service, warranty and advice.

Please note for any social bike rides:
Mackay Cycles is the on occasion start location for unofficial/social bicycle riding. Please read the following before joining in:
Please note that any ride posted on Mackay Cycles facebook page is not insured. By showing up to any rides, you do so at your own risk and you acknowledge that you are 100% responsible for your own safety and equipment. You also acknowledge that you have a clear understanding of the road laws in Australia and you will hold no administrator of this facebook page or cycling group responsible in the unlikely event of an accident or crash.

"Mackay’s exclusive Specialized and TREK dealer."

Address: 7/8-14 Centurion Dr, Mackay QLD 4740, Australia

Phone: 0432 000 162

Website

ua.moc.selcycyakcam@elyk

State: Queensland

City: Mackay

Zip Code: 4740

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Very happy and satisfied with the work they did. My bike needs new gears system changes, and it was possibly more feasible to buy a new one with all the new accessories that a new bike of the same brand brings. But actually, I wanted to rescue the frame because it is of good quality TREEK, and it would have been a shame to throw it away. Despite the fact that I did not buy my bicycle there, they treated me as a client of the house and replaced the entire gear system with a lot of pressure, the cost of the repair was less than the value of the budget that they gave me at the beginning, this it doesn't usually happen in business. Before writing this review I have used my bike for more than 100km in a couple of days and it works like new, for this reason I recommend Mackay Cycles, because if they have been able to take care of a client with a bike not bought at their store at the end of December, in the busiest month of the year, I have no doubt that they will do it for their customers and continue to take better care of the products they sell.

Awesome shop, very well presented, staff were friendly and fixed up the axle on my wheel perfectly

So happy with our purchase today. From the moment we walked in we were greeted by the most friendly staff members. Nothing was a problem and our sales assistant Ethan was very knowledgeable and patient helping us select our new bike. Would definitely recommend Mackay Cycles to anyone looking for a bike or accessories. Thanks again

Terrible service, gate keeper is super rude, wouldn’t recommend to anyone! Gave 1 star only because I had to choose an option

Great swift and efficient service. Friendly and knowledgeable staff who couldn’t have been more helpful. Very happy teenager with his NEW Black Cannondale Trail 7!! Thanks Ethan & Kyle :

DO NOT GO HERE UNLESS YOU WANT TO GET OVER CHARGED FOR ABSOLUTELY NOTHING. I went here today and got a bike repair all I needed was a new derailleur and the part to be put on my bike. I got a over the phone quote off a lady the works there saying that it would be $50 for the part and for the Labor it will cost $15  I got charged $110 for absolutely nothing they gave me the part also took the chain off which didn't have to happen and forgot to give me the link.  The customer service team is horrible as my dad went in asking them for the link they forgot. A male stood there saying the bike is "Cooked" and a female sat behind giving attitude and smirking like it was funny. I didn't get any of my money back and I would 100%  recommend going else where.  0 STARS.

Only went there to support a local business and it was the best direction to take. Great experience. The team there were very knowledgeable and friendly. Great prices with great service. Would definitely recommend.

Thanks to Tracey and Kyle from Mackay Cycles who shared their expertise to help choose the perfect bikes for our boys. Highly recommend if you’re looking for a bike to suit any member of the family!

In from out of town for the day. The guys were able to slot me in for a spoke replacement at short notice. Spinning true again.   I've visited numerous bike shops in Central Queensland over the years and Mackay Cycles is a level above the rest of them. Will be back again. Thanks.

Cheers to the Mackay Cycles team for helping me choose the right bike. Staff are really friendly and they know their stuff. Stop in for a chat and they'll get you sorted.

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