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M Jewellery

  1. Mosman
  2. Mosman Jewellery

Reviews, get directions and contact details for M Jewellery

M Jewellery
"M&M Jewellers are a long established family jewellers. We sell all styles of precious and semi-precious beautiful jewellery and watches. Brands include, Chlobo, Ti Sento, Nomination, Hugo Boss, Michael Kors, Garmin etc. We also a full repair service for all precious jewellery and all watch brands. We also cater for insurance valuations, and appraisals, overseen by our in house expert. We also accept LMG Gem checks. Any queries, please give us a call and we will be glad to help."
Address: 643 Military Road , Mosman 2088, NSW, AU
Phone: (02) 9960 5833
State: NSW
City: Mosman
Zip Code: 2088


Opening Hours

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 09:30-17:30

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Reviews
Absolutely fantastic. I have been shopping at M&M for years and have always been able to find something there. Their range of jewellery is extensive and the new shop allows more room to browse. The owners and staff are incredibly welcoming and I would go to them first with any jewellery requirements.
As a small business shareholder myself, I know the impact a negative review can have on the reputation of a business so I usually refrain from leaving such reviews if I feel it is in the 'heat of the moment'. Everyone deserves a second chance. However, sometimes, being so considerate is more harmful and it is better to state your experience and let others judge for themselves. ..I had a very bad experience in this store, one laced with racist undertones. The older assistant, Liz, and the shop manager/owner, who is also female, are incredibly rude and self-absorbed. Rather than admit their fault, they took it upon themselves to defend their actions and words which says a lot about the kind of people that own this place and work here. Having said that, the younger female assistant is as lovely as anything. My gut instinct is that if I was white Caucasian, I would not have encountered this problem and been spoken to like that. Make of that what you will.
Lovely shop to get all different types of jewelry. The staff are very friendly, polite and very helpful
It is always a pleasure to visit M&M Jewellers, the staff are always attentative to your needs and nothing is to much trouble for them, They are a family business and they go that extra mile to be friendly and helpful, and have a good after sales outlook as well. Highly recommended
A fine selection of jewellery. The customer service here is exceptional! Every visit here has been a great experience.
Extremely welcoming and friendly staff. Nice store
Went yesterday with my daughter...anyone who is into silver must pay this wonderful shop a visit...if your into gold you wont be disappointed either! So much choice at affordable prices. An independent family business,great service and beautifully wrapped.
Such a beautiful shop, quality jewellery, friendly and helpful staff.
Went to the shop in Rugby to get some links removed from my new watch. Went in the first time to be greeted by a Lady that saw to me very quickly, who was kind and helpful. She took the watch to the back to be adjusted by a colleague. The watch came back a bit loose along with a comment saying no more links could be taken out as it may not be possible. I left the shop and just wasn’t satisfied with the fit of the watch. This lead me to re-visit the shop 30 minutes later on Regent street to have 1 last link removed. This time I was greeted by the ‘gentleman’ that physically adjusted my watch previously. He said put the watch on and let’s see. The way in which he spoke and acted towards me was very obnoxious and arrogant. Both me and my brother witnessed this outrageous ‘customer service’, and were absolutely speechless. The guy walked off with the watch while saying “I’ll do it and won’t be responsible for any damage” in the most rudest manner. I waited in surprise and shock to how he thought this was anywhere near acceptable to speak to a customer. My best thoughts were that he didn’t have the time of day to be dealing with two paying 18 year olds. The watch was returned to me for the second time. I tested the fit of the watch again with the man directly in front of me. I personally was very happy with the fit where for some very odd reason the guy wasn’t. He was adamant that I shouldn’t of made the decision to remove the last link and claimed in a sarcastic style “the watch will stop your blood circulation in the summer”. Me and my brother were confused to why he was making these comments where I the customer was happy with the the adjusted watch. I appreciate he knows what he’s talking about, but me, my brother and hopefully you can agree with me that this could of been dealt much differently and handled with more care, no? After all what happened to the customer being right? Following his ‘joke’ I replied “I don’t appreciate this customer service.” Which the male worker reacted with the biggest grin and no verbals looking directly to me! At this point I was truly livid and decided enough was enough and left the shop after saying “thanks”, as after all I was taught that it’s common curtesy to use manors, which cost nothing. This is a massive shame as I have used M&M jewellers in Rugby for numerous years, but am now definitely going to take my business elsewhere to prevent this from happening again. If you know you will be dealt by this man at the shop I urge you to think twice, unless you like having unpleasant and disgusting customer service, please go ahead. The Lady who saw to me the first time round was polite and helpful so it is proved that it can be done within M&M Jewellers.
Great personal service, they aim to meet an individuals needs. Will definitely return based on the service received today.
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