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Reviews, get directions and contact details for Lumino The Dentists - Head Office

Lumino The Dentists - Head Office
"Lumino are New Zealand's dental industry leaders. We're the dentists trusted by more Kiwis than any other. And with over 120 practices nationwide, we have locations almost everywhere.Lumino The Dentists had its first breath of life in 2002 when it was purchased by Abano Healthcare Group. At the time it was known as Geddes Dental and had a grand total of 12 practices. Abano Healthcare Group is listed on the New Zealand Stock Exchange ABA and has thousands of New Zealand shareholders directly and indirectly through Kiwisaver schemes."
Address: Level West Plaza Building, 11/3 Albert St, Auckland, 1010, New Zealand
Phone: 09-361 7100
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I have been trying to cancel my plan as I have moved overseas and had asked for the remaining balance to be charged to my account and then the plan be wound up. However, Lumino have advised that this is not a possibility and I'll need to contact a month before my plan renews again for another year. There are a number of other NZ-based companies that offer cancelling a plan early and then being charged the remaining balance so unsure why this is too difficult for Lumino.
They don't even deserve 1 star. They take money out of your account with no authorization, even when I told them face to face that I didn't want my plan renewed This has happend 2 times. No response to my emails no response on Facebook chat. Under no circumstances join lumino .
I have been told by my lumino dentist that I had to contact the Lumino head office as they could not be bothered with my enquiry. I have called 3 times and left several messages but no one will return calls even after being promised twice that they will. If you plan to go with Lumino I recommend that you don’t pay for a years services and get the saving. They have zero service and I am having to walk away without the services I have paid for.
Called in to know if CBD branch has a certain service. The lady took my number and told me someone will call back. No one called
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