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Reviews, get directions and contact details for Lord Newry Hotel

Lord Newry Hotel

About

The Lord Newry Hotel is an iconic, old-school North Fitzroy pub located on the corner of Brunswick & Newry Streets. Great Music, Open Fires, Friendly staff

Address: 543 Brunswick St , Fitzroy North 3068, VIC, AU
Phone: (03) 9481 3931
ua.moc.letohyrwendrol@ofni
State: VIC
City: Fitzroy North
Zip Code: 3068



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Reviews
Such a beautiful pub! I was served with the most genuine smile and conversation by the lovely bartender, Rachel! I came on burger night and had the most delicious mushroom burger I’ve ever had. I can’t wait to come back!Rooms: 5/5
This was my fav pub in the area. But i've been burned too many times to come back. It's such a cozy place but the food, music, general upkeep seem to get worse each time. I was actually embarrassed i recommended last time and moved our group elsewhere. Owner could make some pretty minor changes to bring this place up to standard. Start with the kitchen!
i was in on friday and there was an older guy with tattoos who i’m going to assume was the bar manager that was yelling at a young female staff member whilst he was pouring a pint. it was so aggressive and disgusting it’s stuck with me and i felt like i had to leave this review. super off putting, had to leave straight after cos it left such a bad taste in my mouth. other customers were exchanging glances cos we couldn’t believe it. dude has serious anger issues and i don’t think hospitality is the place for him.
After waiting 3 months for the owner to send his promised follow up to my complaint I have decided to write a review. This is my local pub that I would eat at weekly for many years and really enjoyed being able to take the short walk for a pint and parma and listen to some great music. The Lord Newry was a favorite destination. Unfortunately, the recent lack of customer service standards is disturbing. My partner and I witnessed 2 staff members helping themselves to our order of chips before being taken to our table and then giving attitude instead of an apology when questioned about it. Another time 3 staff decided to fully swap each other's clothing behind the bar and one served a customer in their knickers, needless to say this sort of behavior is not really suitable for a family friendly pub. You should expect basic professional customer service standards from a hospitality business, if they have not improved then there is no point returning.
A classic fitzroy pub! nice food, friendly staff, and a great atmosphere. Couldn't ask for any moreService: 5/5
Extremely disappointing and is not careful with dietary requirements. I'm coeliac and ordered a burger with gluten free bun and salad as the chips were not gf. It was the only food I ate that night. I have since been extremely sick with a reaction to this meal. What a disgrace. Teach your staff to be careful with people's orders as it has the potential for serious health consequences.
Great old school pub with good honest pub grub. Also were playing one of my favourite bands every Weddings parties anything which was a very pleasant surprise!Rooms: 5/5
My burger was great. Customer service was utterly terrible. We asked for a sliver of lemon, the waiter/waitress handed the lemon in its hand holding the juicy part of the cut lemon slice. The carpet smells like urine and again, customer service was putrid. I wish it was better and I could give it 5 stars. 03/09/2022 at 2pm
Great local pub. Food is great, music is great, and the staff are amazing ..don't get me started about the open fires.. Love the OG feel and unpretentious vibe this joint has - just a really welcoming and inclusive pub. Hard to find a legit joint like this these days.
Came in for dinner and a game of pool on Saturday. Walked in and was immediately left feeling like we’d done something to seriously offend one of the bar tenders in particular, all the other staff seemed pretty laidback. Not sure if it was a miscommunication or something? Did make us feel totally unwelcome. Not a nice vibe.
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