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Reviews, get directions and contact details for Lone Star Rib House

Address: 91 Captain Cook Hwy Shop 90 , Smithfield 4878, QLD, AU
Phone: (07) 4038 1547
State: QLD
City: Smithfield
Zip Code: 4878

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Reviews
I went here for dinner in the first week of its opening. A lovely new restaurant with plenty of indoor and outdoor seating. Rather disappointed that after I asked for a beer they told me they did not have their liquor licence in place yet so we could not order alcohol, even though they displayed drink menus at the tables. The food was good and decent serving sizes. The staff were friendly and it was a nice atmosphere. We had to wait a while to get our food but being a new restaurant and having new staff that is understandable. Overall it is a nice place to go for dinner and there are plenty of food options!
Ordered 6pm yesterday. This is what you get for a $38 steak,it was inedible i have contacted the delivery service for a refund, upon ordering i asked it for medium rare, came extremely well done to the point it was inedible, apart from that , the side of salad was just shredded carrot... looked like a cat had vomited on my meal , I wouldn't even feed it to my dog... ended up not having a dinner.
The 'shell your own peanuts' are fun and a bit of a novelty in Cairns. I had the Caesar Salad which was ok. Quite heavy on the dressing and croutons, but a good portion size and I enjoyed the anchovies. My husband had a steak which was cooked to his liking but a little pricey. The kids fish and chip meal was average. Overall I would say okay but not great value for money.
Great ribs and large seving struggled to finish it. Good location and decent prices for the amouny of food. Definetly coming bacvk and tackling the rest of the menu. Can't wait :
We had the T-bone steak, it was delicious! Defs a 5 star.
Only a 4 star due to the 'brisket' which was just drowning in oil and inedible. I love the steak and chicken dishes though. The kids deals are good too. The restaurant has a good vibe to it, and the service is great. I love that there's a bar, and I enjoyed watching the football while eating dinner the other night :D
Waited about 20-30 minutes before deciding to get upon and order at the register. No biggie, there has always been table service here but not today, I ordered at the register and waited another 30+ minutes for our drinks to come, which was now our second drink order because the first one was lost. Then waited another 40+ minutes for our food to arrive. We ordered 2 entrees and 3 mains. Only 1 entree overcooked onion rings, and 2 mains arrived. The 2 mains were fine, just more expensive than they were worth, plenty of other places in the area that offer better meals at equal or comparable prices. Upon asking the owner what was going on and where the other food was he got very defensive about him trying to sort it out with his computer system. I asked him to sort it out and let me know and he returned from the kitchen to tell me they lost the rest of the order. Told him we wouldn't like the rest of the food anymore and would like to pay for the food we had received and leave. Asked the owner for a discount, which he did give, because I was upset that my partner wasn't able to have her meal, only some burnt onion rings. Overall just not enjoyable. Everything could have been avoided if the owner or staff were communicating with customers about why things were taking so long or about their system malfunction. Would have been happy to sit and wait, but there was no excuse when the 15+ other people waiting outside are also all looking around wondering what was going on, and then copping it when I ask where the food is after 2 hours there.
Manager was very helpful over the phone, when booking, couldn’t do enough for me. BUT, when we arrived, there was no table for us, some other party was sitting at the table with my Son’s name on it. We got seated at a table with “Stacey” on the name plate. This was my son’s 21st birthday celebration for 14 people. He did NOT feel special on his special day because of this very minor to the manager and staff detail. We were told to take the back table, and were not even shown to the table. We didn’t see a staff member until I went to ask for the Balloons that had been pre-delivered by me to put on the table. We didn’t see a staff member for drinks or to even order our food until over an hour after we arrived. Our food had still not come out until we had been there for over 2 hours, and hubby went to find out where our food was. We had to go to the bar to get our own drinks and there was no water for our table, except in single glasses that we had to go and get. I didn’t think the food was worth waiting for 2 hours over. I would not recommend this restaurant to others. Lone Star, you really need to work on your whole operation. Very disappointed!
Tasty food and great value. Friendly service makes the lunch time perfect.
My experience was less than ordinary honestly should have gone to Hungry Jack's, would have enjoyed my meal more. Staff don't want to deal with customers and clearly do not want to interact with them. Not happy, find another job. Your poor quality of staff is shown clearly by the quality of food. Not coming back.
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