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Reviews, get directions and contact details for LifeCare Dental

LifeCare Dental

About

LifeCare Dental is situated in Forrest Chase, Perth and Kingsway Medical Centre, Madeley.
We are open from 8am - 8pm for all emergency, cosmetic and general dental care.

Story

LifeCare Dental has been providing a high standard of dental care to the people of Perth for 30 years. Specialising in general, cosmetic and emergency dental care, we are open from 8am until 8pm every day of the year, including public holidays and will treat emergency patients immediately. Our practices are located in the Perth CBD and Kingsway Medical Centre in Madeley.
We have 32 dentists and over 120 support staff fluent in more than 32 different languages, for those who would like their dental work translated into a native tongue.
Your comfort is our first concern and our team of friendly dentist professionals are specially trained in the latest techniques in virtually "pain-free" care. If you are interested in a quote or require any further information please call the practice directly on 9221 277 or email [email protected]



"We have over 30 dentists, 120 support staff, and fluent in more than 40 different languages.LifeCare Dental has been providing a high standard of dental care to the people of Perth for more than 30 years. Specialising in general, cosmetic and emergency dental care, we are open from 8am until 8pm every day of the year, including public holidays. We can treat emergency patients immediately. Our practices are located in the Perth CBD and Kingsway Medical Centre in Madeley.Your comfort is our first concern and our team of friendly dentist professionals are specially trained in the latest techniques in virtually "pain-free" care."
Address: 419 Wellington St Shop 55 , Perth 6000, WA, AU
Phone: (08) 9221 2777
ua.moc.latnederacefil@stsitned
State: WA
City: Perth
Zip Code: 6000


Opening Hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: 08:00-20:00


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Reviews
Absolutely wonderful kind team all round, I hadn't been to the dentist in 10 years and finally came in, I needed a really bad surgical wisdom tooth extraction that was done by the senior dentist and had two other dentists work on just the extraction and the extraction itself took over an hour, the team of dentists and lovely nurse made me feel so relaxed during the procedure that my Fitbit thought I was asleep, I had travelled a long way and the dentist Ash was very thoughtful and used sutures that dissolved and made sure I had enough pain relief. I was pleasantly surprised to have one of the receptionists call me this morning to check on how I was feeling
I’ve got no idea what these people giving 1 star reviews are doing because I had a fantastic experience at this clinic. Call up on the day with bad wisdom tooth that needed to be extracted, that got me in first thing next morning. Dentist and nurse were so friendly and helpful, had my tooth out in 20 minutes! State of the arm technology, a X-ray machine that took pics of your whole mouth instead of when they do that awful and uncomfortable bite down one Dentist was professional and even had some nice banter to calm my nerves. He definitely knows what he’s doing! Thank you dr.a
Dr Go literally saved my life. I had a very bad tooth abscess which was infected such that the side of my face was inflamed. The pain was incredible. Thanks Dr Go for helping me. The reception staff were very polite and competent. When my appointment time was running later they took the time to apologise.
The dentist did her job but the reception staff was highly unprofessional! Upon booking my appointment I was told to deposit 50 Dollars as a new patient. I was also told that I won't be charged anything for the General consultation and clean. This was also confirmed by my Bupa Extras as this clinic was a Platinum provider. I was also promised return of the 50 dollars right after my appointment. Instead of that when my appointment finished I was told by the lady at the counter that I have to pay around 90 dollars!!!! Right after that she printed a recipt and kept on pushing me to sign it!!! I refused 3 times to sign anything new but she still said you have to sign it! This is when I had enough!! I started calling Bupa and she said they won't pick up and started smiling. After that she said you can go but your 50 dollars won't be returned. I said I'll call the cops on that she said you can't call police. By then she made a call to her manager who later turned out to be her twin sister. The sister and my Dr came and they suddenly fixed the problem by pointing out her lack of understanding and straightaway told me that you were not supposed to pay anything and that your 50 dollars will be refunded as well. Upon that she didn't have any decency of apologising for once. She just proceeded with the refund and instead of refuend she charged be again with 50 dollars. Now this I can give it to her that it can be a genuine mistake. She did say sorry on this second purchase and said I'll now be refund 100 dollars. I left the shop and expected the money to be returned in my account but as this didn't happen I saw the 'sister manager' leaving the store I asked her that i didn't get money back. Her reply was it's common knowledge that it takes 3 to 4 days to get refunded. She was more concerned why her sister had a bad experience and said I was shouting at her. She not once but twice pointed out that she had punched out of work and her giving ke any response even being rude is a huge favour upon me. She didn't care that was I charged 100 dollars for nothing. Extremely poor customer service. I feel sorry for the doctor and her assistant but I won't come here again and wont recommmend anyone to go to them.
It was the worst experience I've ever had. My appointment was 10am on 02/01. And they canceled my appointment at 8.30am due to the deposit. I booked my appointment yesterday, there was the whole day I could pay for it. But they just sent the message this morning when I was in sleep!! And said, "Please ring us to pay the deposit." And the place I booked was next to the train station. When I get there, the door was closed without any mention. Eventually they close the Perth city clinic today and only open the Forest chase clinic. They should've noticed on the booking page on the website! And I don't remember the dentist's name. The only thing I remember is old man. He is so rude. NEVER SPEND YOUR PRECIOUS MONEY TO HERE.
Dr Ash has been my dentist for over a decade now. He is patient, kind, has really good bedside manners and restored my faith in dentists after having traumatic experiences with dentists as a child. I trust Dr Ash's advice and he has been spot on with his diagnosis of my issues. I appreciate that he takes the time to explain the procedures to me/ provide me with options and allows me to take decisions at my pace. I find the services are very well priced and never feel rushed when I see Dr Ash. Not having seen a dentist for many years until my first visit with Dr Ash, there were many issues that needed to be addressed. He was gentle yet confident and helped calm my nerves. I always feel that I am in very capable hands with Dr Ash and I highly recommend him.
My father has been under the comprehensive care of Dr Ash and the team at LifeCare Dental for over six years now. The reception staff are always so welcoming and helpful. The Dental nurse Jas who works together with Dr Ash does a thorough job and is so warm and friendly in her interaction style. As for Dr Ash he is a patient centred, knowledgeable and holistic dentist. He is committed to evidence based practice and invests time to provide education to his patients. He never over charges and is guided and respectful to what the patient/family wants and their individual circumstances. He is always calm, kind and genuine in his bedside manner which definitely helps relieve any nerves when going to visit a dentist. I wouldn’t trust my father who has complex health issues to any other dentist!
One of the worst Dental Services, I have been to. I had an appointment with a certain Dr. Ash on 11 January 2022. Since it was my first time, did not have any idea about the clinicmy mistake here as I should have read the reviews first. Ash was nothing more than a petty salesman. On entering he started selling various services instead of taking care of the patient. As I was getting my teeth cleaned I had to regularly rinse my mouth which takes not more than 3 seconds. He said to me swallow as it was taking time. He cleaned only my outside teeth and not the Inside part as it was taking time and immediately asked me to book another appointment which I refused. Also they overcharge you. On the website they mention teeth cleaning cost to be $98. There is another hidden cost of $60 which is dentist fee which is not mentioned anywhere on the website. Better take care while booking for Life care Dental and especially that person Ash. There are other better clinics in Australia.
Dr Alex is absolutely amazing. I first came in 7/3/22 to have an infected wisdom tooth pulled out. I was absolutely petrified, but he was honest, quick & as gentle as possible. He also let me know what was happening every step of the way, and was incredibly patient with me and my anxiety. I returned today to have my stitches taken out and he was just as thoughtful and generous as he was on the 7th. Thank you for allowing me to have my partner & mother come in with me for support and for your patience with me!
Dr Nagar is the best dentist ever, no pain , such skill, real care. Awesome job I could not recommend enough.
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