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Lakis Dry Cleaners

  1. Moorooka
  2. Moorooka Dry Cleaning

Reviews, get directions and contact details for Lakis Dry Cleaners

Lakis Dry Cleaners
Address: 198 Beaudesert Rd , Moorooka 4105, QLD, AU
Phone: (07) 3848 2420
State: QLD
City: Moorooka
Zip Code: 4105


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Reviews
Worst dry-cleaning service I have received. I'm the person who likes to look after my clothes and reads the clothing care tags! They ruined my Esprit sweater brought from Germany and the lady kept telling me that it says you can wash and dry-cleanboth. Well I asked for a dry-clean, why the he'll would you wash? Another work jacket turned from off-white to reddish white. I have used many different dry-cleaners in Brisbane and never had an issue with any of them until my local shop closed. Please do yourself a favour and do not handover your precious clothes to this place. I'll post pictures soon of the damages done.
I put my winter jacket in for dry clean in August. Upon collection, the vinyl on the jacket has peeled off, its terrible. The lady said the company will ring me to show me how the repairs will be made before the repairs,.so i know what it will look like. The next call i received was the repairs are done and ready for collection. The belt/buckle has been removed without my knowledge and the threads are coming off. Had to send it back for repairs. 2 weeks later haven't heard from Lakis. It's now mid Sept. Wait for another week.
This place has no idea how to look after designer/delicate items. Item came back worse than when it was left. Service was one of the rudest I've ever seen, no apology whatsoever. If anything they just wanted to argue how right they were even when I tried to show them a photo of a section of the garment before I left it with them. It showed there was no stain there that now is present. I understand I asked for an urgent dry clean so they may not have had enough time to work on it. However I didn't expect it to come back with marks that weren't there previously. Quite shocking how they respond to a customer concern, just saying they "can't please everyone". Please don't leave your delicate items here, or the underwood store for that matter as they'll just bring it here underwood staff were lovely though if you want them taken care of properly.
I always get a suit dry-cleaned after use so it can be stored properly, had my son's suit dry-cleaned in January and made a note to them re dirty marks, suit returned and "appeared clean". It was correctly stored in the suit bag, brought it out the other day and it is covered in mouldy spots where I had asked for cleaning - DISGRACEFUL!!!! The reply was "Sorry 6 months ago not our problem" - THE PURPOSE OF CLEANING A SUIT IS SO YOU CAN STORE IT WITHOUT THAT HAPPENENING!!!!! IF IT HAD HAVE BEEN CLEANED PROPERLY THIS WOULD NOT HAVE OCCURED - end of story - WILL NEVER USE AGAIN and will be letting the community know on community Facebook pages - so short sighted, for the sake of a clean - PROPERLY - I would have continued to use their service like so many others blindly - hiding behind decent retailers and offering NOTHING - DISGRACEFUL!!!!!!!!!!
How hard is it to advertise your opening hours? Fair enough they were closed on boxing day, but nothing to say when they were open. Went back on the 27th and they are still closed with nothing to say when they might be open. Won't be trying a third time.
Ruined multiple designer garments. Clothing labels clearly stated ‘do not bleach’, yet I received my white garments with fluorescent yellow patches due to bleaching. Balmain blazer came back with buttons missing. Leather patches on designer jeans were burnt/ironed and completely destroyed. Burberry polo had pulls throughout the top. The lady was extremely rude and took zero responsibility for the way my garments were returned and insisted it was the manufactures fault.
When all of our brand new jersey's got saturated and covered in mud from the recent floods, we called Lakis to see if they could fit us in. Not only did they fit us in, they bought our jersey's back to as new condition, no yucky mud and no foul stench! On top of this, they cleaned them for us absolutely FREE, this is what community spirit is all about. For a business to help out a sports club at their lowest is absolutely fantastic. THANK YOU LAKIS, HIGHLY RECOMMEND!
Put a jacket it and got it back still dirty. They asked me to leave it there for a second clean but never collected it again. The poor agent who accepted the dry cleaning on their behalf in our neighbourhood, got abused on the phone by them after we voiced our concerns. Poor quality and poor service.
This is a great place to bring your shirts and pants for ironing. Very reasonable prices and professionally done.
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