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Reviews, get directions and contact details for Kmart Frankston

Kmart Frankston
Address: 28 Beach St, Frankston VIC 3199, Australia
Phone: (03) 9238 8900
State: Victoria
City: Frankston
Zip Code: 3199


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Reviews
A young employee was extremely helpful tonight helping me find a hot water bottle. I didn't give her much information to go off, yet she looked it up on her phone and then the store scanner tool. She even took me to the location whilst apologising that it took so long. Just wanted to say thank you for her professionalism, due diligence and overall helpfulness. Much appreciated. Excellent.
This is my local, and although the staff are almost always friendly, the stock management and stock levels are shocking. Countless times it says things are in stock, and then they are no where to be found. Even times when I have verbally confirmed there are 30+ quantity of something in stock, only to get there and there is 0 on the shelf. Really disappointing and I will now be only shopping at Carrum Downs KMart.
Great variety store with a great range household merchandise, clothing and much more. Lots of specials and discounted items. Close to escalators that take you to the upstairs or downstairs parking areas.
My go to Kmart store! Always stocked up & employees have always been super helpful. Was a bit put back when an older lady at the customer service counter was raising her voice & talking down to me like I was a child because I couldn’t understand how I couldn’t get a refund on the same method I used when I purchased the product? Never had this issue before at this store or any other store, Kmart or not… Always have just taken my receipt & showed my card details as it’s on my phone. Anyway I apologise to the lady for not understanding, maybe you had a busy day, but you did not have to yell & talk down to me in front of other customers, I felt so embarrassed, I was shaking & crying when I left the store. Thank you to lovely girl that checked on me as I was leaving. My receipt says Katie on it so thank you so much Katie! You were really sweet & I appreciate you catching up with me afterwards. I’ll continue going to the store! Maybe I’d recommend clearing up any confusion on refund methods using phone debit cards instead of the physical card? Again, I apologise to the older lady, I simply couldn’t understand.
Lili - she had exceptional customer service skills. Got assistance from her today and loved it . It great when big companies like Kmart have such employees. Thumbs up for Lili
Comment on this business

Directions to Kmart Frankston with public transportation


O'Grady Ave/Nepean Hwy (Frankston) 230 meters
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O'Grady Ave/Nepean Hwy (Frankston) 270 meters
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Frankston Railway Station/Young St (Frankston) 270 meters
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771
Frankston Railway Station/Young St (Frankston) 270 meters
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Frankston Railway Station/Young St (Frankston) 280 meters
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