KFC

It is far too regular that they mess up my order. This time I ordered and got charged for a bacon aioli burger but when I got home, I go a time chicken with mayo and lettuce burger...Food: 3/5

It's got good hot chicken meals and fresh , not dry. Customer service was great and quick, even when busy. Not much variety and had no coleslaw at this time, should have had an alternative option but didn't.Food: 3/5

Even for a KFC this place was grimy. Every surface was filthy, and the bins were overflowing with trash. They literally not an exaggeration only have coke normal/no sugar and sprite, and in bottles and cans only. It took a pretty standard for KFC amount of time to get our food slow for any other store. The self serve kiosk had mixed up photos on it, so it’s hard to tell what you’re even getting. I ordered a zinger box. The chicken was pretty bland and had a short black hair on it, which was really just the cherry on top of a surprisingly disgusting dining experience.

Ordering was straight forward. It was the amount of time we had to wait for our meal, which was sitting on the counter, as I saw a man put a couple orders on a bench and walked away. Unknown to us, one was for us. We waited over 10mins, just for a random worker to pass our food. I was not happy. I said our food has been sitting just there all that time!!!?? She looked at us and closed the window. Food was cold, no customer service at window, just left to wonder what's happening. Very disappointed, will not be coming back to this store.

Part of our order was missed. There was a sign informing customers that no lettuce was available. The sliders were just a piece of chicken, mayo and bread. No coleslaw or substitute. Veggie Burger combo was pictured with a drumstick weird and potato and gravy. But don't be fooled; these are not included in the meal. The Veggie burger tasted sour. Sanitizer by the counter was empty. Staff just ignored this acknowledgement.

Ordered 4 lunches. 3 boxes of chips missing. Chicken cold. Very disappointed. Phoned store and they wouldn't refund or send vouchers. Said we could come back and collect our 3 missed boxes, by then we were on the motorway and couldn't turn back.

TLDR- avoid going to this KFC it is terrible in all ways! Absolutely terrible experience here, the first time we went it was bad, thought we would give it a second chance today but it was even worse! Waited 30 mins for our order before trying to get attention from staff. Finally I was acknowledged and asked to cancel my order and have a refund as we needed to go. The manager then proceeded to argue with me and ask for my receipt I ordered on the kiosk and they don't print receipts. However luckily I took a photo after showing her she argued they hadn't received the order and said I hadn't paid. After I showed her my bank statement at her request she went away and came back with a soggy cold bag saying they had been calling for ages. I had been standing there the whole time and not heard any of the numbers on our receipt. Not to mention the state of the bathrooms and restaurant. This is unacceptable service on many levels! We will not be back again and highly reccomend everyone avoid this KFC.

Staff is always very friendly and polite. Be sure to check your order before you leave. Last time, the Moro bar and bun were missing from the deluxe quarter pack, and the bacon aioli burgers were missing from the burger meals. They corrected it without issue, but the new burgers were missing the bacon, so they replaced those.Service: 3/5

Taste like any other KFC but the staff are useless they'll serve you in the drive thru but not in store be ready to wait 20-30 mins until someone takes your order. Had to wave and yell to get their attention along side another customer waiting to order. Made out 30mins stop into a hour stop. Parking: Heaps of parking whole food block

Service awesome. Potatoe and Gravey is not so good anymore and no drink choices besides coke and sprite? Come on manager's....tell the higher ups to fix these. Staff were awesome! Chicken was great!Food: 4/5