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Kerikeri NZ Post

  1. Kerikeri
  2. Kerikeri Post Office
  3. Kerikeri Store

Reviews, get directions and contact details for Kerikeri NZ Post

"Our NZ Post team are here to help with all your delivery needs. Services available at this location are: Post a parcel/drop off, Post a letter, Box Lobby, Card to Call, Community Mail Box, Counter Delivery, Counter Bill Payments, and Parcel Collect. Visit us in store to find out how we can deliver for you."
Address: 6 Hobson Ave, Kerikeri 0245, New Zealand
Phone: 09-407 9721
State: Northland
City: Kerikeri
Zip Code: 0245


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Parcel collection is now only available 7am-3:30pm Mon-Fri. I work out of town and this restriction on hours now means I have to take a half day off work in order to collect my parcels. I queried this and was told, "Those are the hours the lady works". I pay a premium for the Postbox service, and this is not acceptable. At least enable ability to collect on Saturday morning!
Just encountered the most rudest women with the worst ever customer skills, absolutely zero help!! had money sent to my sister via Western Union only place you can receive in the FarNorth is Kerikeri Post well as I have said in the beginning I'm talking about the lady at the Kerikeri Post disgusting piece of work, You think when money is sent from overseas and that it's all cleared that you can get your funds well hello no WHY and this is not a joke but Kerikeri Post didn't have the funds available they only had $400 Believe me wasn't happy and then she says go to Kawakawa… day just went from good to bad real quick. IF YOU CAN AVOID GOING THERE THEN DO SO
Went there today & stood at the counter and waited while 2 staff had a conversation, they saw us there and chose to ignore us. When we were finally served the lady with the foreign accent was pretty blunt & rude! A smile would of been nice.
The lady with glasses and short shaggy hair has been great help with Western Union. She has a great personality, very helpful and you can see how she cares for her work place and other staff members! Always very welcoming!!
Disappointing service. Called with advance notice that I was coming to collect a package and could they have it ready as was cutting it fine time-wise. Really needed to collect the parcel. I arrived before closing time, yet staff had closed early and would not let me in despite having staff there talking. Where’s your community spirit?
Witnessed the proprietor be quite rude to two customers before me. They seem to have a high staff turnover and I can understand why. Big long queues at both counters and one staff member to man each is often like this when I am there. Grumpy proprietor who took himself off to lunch not worried about the long queues, but as the lady who was next to me pointed out it was probably a good thing. He obviously needed a break.
This place is a joke! Its the second time I've been this month & the station thats used to pack/address your parcels to was full. Its the size of a small coffee table with 1 person at each end. I found a space to address my card on a shelf, not invading anyone's space & was told not to do that...I found another shelf & was told not to that as well & to be patient. I stood there for 10mins & decided I'll sit on the floor & address my card, once again not invading anyone's space. Was told I couldnt do that either. Feeling frustrated I walked out & was asked if I'd paid for my card!! Avoid the little the man with the glasses, he has no idea of customer satisfaction!!
My package arrived to this NZ Post Kerikeri as it was supposed to. I went to pick it up the flowing morning only to learn it was sent away to return to sender. The woman at the counter claimed the package was not addressed properly clearly is was if it made it to exactly where it was suppose to go. She was inconsiderate with zero interest in helping me understand how or why my package was sent away. I spent the rest of my day on the phone with NZ Post and DHL the courier who delivered my package to figure out why my package was sent away. Everything checked out as accurate. It came down to the Kerikeri Post. Now I will sit and wait 5 days to find out whether my package can be redirected to me. The package traveled flawlessly and quickly all the way to Kerikeri from California during Covid and the holidays, only to get messed up at this post shop. Consider other options before shipping to here, or be prepared for the struggle.
Apparently paying extra for 'Overnight Delivery' means my parcel sits for 3 days at a processing center with no update so far. Courier drivers are also quite happy to forge my signature and leave very expensive equipment in a highly visible, uncovered location if no one is home. Worthless service. Reckless behavior.
Needs MORE staff! Stood in line for 30 minutes and ended up walking away without having posted my parcel. Completely understaffed
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