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KCI Industries

  1. Welshpool
  2. Welshpool Kitchen & Bath

Reviews, get directions and contact details for KCI Industries

"With more than 70 years in the industry, we at KCI pride ourselves on our longevity and success, which has been built on hard work and dedicated service by all who work and have worked here. As one of the oldest service providers in the commercial food equipment industry in Western Australia, we know our market and our clients well.In addition to servicing equipment, we also stock and supply a large range of spare parts, which means that you can get all you need in one place, to get your equipment up and running. We strive to provide a quality long-lasting service, which will ensure that any downtime experienced due to equipment failure is kept to a minimum."
Address: 30 Adams Dr Unit 6 , Welshpool 6106, WA, AU
Phone: (08) 9470 6725
State: WA
City: Welshpool
Zip Code: 6106


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Reviews
I wish I could actually rate the work because I'm in desperate need for service for my deep Fryers but customer service lady or sounded more like a girl is so not good at her job. Wrong tone of voice and extremely unsympathetic. Firstly I asked about service, she gave me the info, and I asked to make a booking of course she was not excited and you can just tell she did not want to work. But we started with all the questions and when she asked about credit card details i shared with her how ever since scamming has become so easy I am not confident giving my credit card details over the phone. All traidies come, do a job send me invoices I pay after or even better I can pay upfront if send the invoice over an email. But she said. No!. If you don't give me your credit card details we can't do anything for you. Her tone of voice and way she just handled the whole conversation led me to just give up and hung up. How rude people can be!.
Wouldn't trust anyone else with my commercial equipment. KCI has the fastest turn around time compared to the other service agents I have used. There's nothing they cant do! I highly recommend KCI.
We use KCI a lot for some supply of equipment, spare parts and servicing and it's fantastic dealing with Jo and her team. Neil the tech is lovely on-site and Courtney doing all the co-ordination is very thorough and easy to deal with. Highly recommend them.
KCI are a great company to work with. They have access to parts for all commercial kitchen brands. Their service team is prompt, efficient and courteous. As a business we highly recommend working with their team.
Having utilised KCI's services for over 12 years i can categorically say they are the number 1 agent in Western Australia. All of the staff are professional , courteous and their depth of knowledge is outstanding, i would not hesitate recommending their services to anyone, whether the job is small or monumentally large they will get it done!
We use KCI for servicing our kitchen and bar appliances and have always found them to be professional, prompt, and informative. They do what's required and happily transfer knowledge to get the most out of equipment.
Jo and The Team are very professional and very prompt reply every time, highly recommend for all your equipment service from Combi Oven to Robot Coupe and Gas to Electric equipment or even just regular servicing and preventive maintenance. Highly Recommend for all your kitchen equipment service and Maintainance. Very Affordable Price, Great Service and Quick Response.
Great company to deal with, girls in the office are very helpful, would highly recommend KCI for all kitchen equipment repairs.
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