JUMP! Swim Schools Craigieburn

Reviews, get directions and contact details for JUMP! Swim Schools Craigieburn

About

We specialise in teaching babies and beginners in our modern, purpose built, private facility. We are extremely excited to be opening soon!

Story

JUMP! was founded to create a private teaching facility for babies, infants and children to learn to swim; away from the vast numbers at public facilities. JUMP! provides a clean, modern and private indoor facility which is heated throughout the year. Our service is unique by providing smaller classes which allows the swim instructors to develop positive relationships with both parents and children. As our service is more intimate it allows the teachers to be able to focus on each child and gain trust and confidence which will enhance their swimming ability. As we are a private facility we expect that the customer service provided is reliable and beyond the standards of other swimming facilities.

Address: 18a Gasoline Way, Craigieburn VIC 3064, Australia

Phone: (03) 9333 0358

Website

ua.moc.sloohcsmiwspmuj@nrubeigiarc

State: Victoria

City: Craigieburn

Zip Code: 3064

Opening Hours

Monday: 3:00 – 6:30 PM
Tuesday: Closed
Wednesday: Closed
Thursday: 8:30 – 11:00 AM, 3:00 – 6:30 PM
Friday: Closed
Saturday: 8:00 AM – 1:30 PM
Sunday: 8:00 AM – 2:00 PM

Update Info

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Reviews

Absolutely  A BIG NO to this place . Rules changes according to the owners discretion . When my kids joined for Crab and Tadpole class , I have been told that if we cancel the classes in advance then we could do make up classes within two months .My kids had influenza and couldn't attend for a month , I have emailed one of the senior staff and she got back to me saying that  I could have all the classes I missed and it was well within 2 months period . Since my kids were getting sick on and off with this weather we decided to quit and I asked for a refund . Amanda emailed us saying that refund is not possible instead can have 2 lessons if we wish to go back later . My younger son had 6 lessons and elder one had 3 lessons in total . As per Amanda we cannot accumulate these many  lessons and not entitled to have make up lesson for every missed class. I have emailed Veronica one of your senior staff and she did say I could have all the make up lessons . We have been told the same thing on joining your place Also with the staff turnover no persistency with teaching . Teacher who took over Nehas place on Tuesday’s  is a nightmare . Doesn't have any idea how to teach kids and behave to kids , not even a smile one her face . I would give negative rating if I can .I would never ever come back again and would not recommend this place at all . So over all 1 star rating : poor customer service and inconsistent rules  , poor quality of teaching . Deepa.

The best staff who keeps the kids motivated and also always very appreciative and gentle.

Excellent place, today my 2,5 months baby had her first class, staff is very kind and the teacher very responsible and confident.  Nice and warm water and the group was very small only two babies.  Definitely we are comming back.

Highly recommend been taking my girl since 3 months still here 5 months later we are still here and loving it. We have learnt so much in 2 months and even taking my 3 little siblings who are excelling now aswell. Highly highly reccomend for 3months to 11years are my siblings and child nikki and alex are amzing teachers and mel is just amazing as a manager

Best swimming school for kids in the area.

Great for the kids

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