Jump

Reviews, get directions and contact details for Jump

"New Zealand's Only Safety Certified Trampoline Park!"

Address: 7 Arwen Place , Auckland 2013, AUK, NZ

State: AUK

City: Auckland

Zip Code: 2013

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Reviews

Went on the last Saturday of the school holidays so obviously it was hectic but the staff were amazing so it was great. Took a toddler who was having a melt down because she wanted the Dodge ball balls and the young blonde girl worker sorry I didn't catch your name! came and kindly offered my kid some balls from the toddler sessions, saved the day and later gave us a brochure for said sessions. Thanks Jump crew! Will definitely make the trip to come back to this branch

Good fun for the kids and some parents on Sunday afternoon. Staff need to check the floor around cafeteria area as you can get your fancy yellow socks wet from the spilled drinks. Btw, Jump Team is very friendly and hardworking. Keep it up :

I enjoyed jumping around at the trampoline park! Lots of fun and unexpected cardio, don't be hard on yourself if you don't manage the whole hour slot that you get - I was close but didn't quite make it myself   The staff are friendly, helpful, and effective and explaining and enforcing the rules they have for everyone's safety!  Worth noting that you need to wear their special socks which cost an additional $2.50 per pair but once you buy them they're yours to take home! Also worth mentioning is that the foam pits they have also have a tendency of slipping those socks off. Be careful if you're jumping in there, you might find you have to buy another pair of socks.  Other than that, the food on offer was seemingly well priced for what we got and they had a decent selection on offer as well. If you're going to get any drinks heavier than water and even then, you'll want to be careful with how much you drink as well. Milkshakes were a great way to end the session!  I would recommend it for all ages!

Paid full price on line as I couldn’t see the $15 summer special. On arrival manager refused to credit me, despite the $15 special being on all summer holidays, full price is still charged when purchasing online. This goes against consumer rights, I ended up getting cafe credit, mostly because I couldn’t be bothered arguing with a manager who clearly had no idea how to manage, & spoke to me condescendingly. Disappointing customer service.

Getting old and doesn’t change. Kids jumped for 15 minutes and got board. Ordered a tea from the cafe, and after paying $4.00 all it is is hot water and a tea bag - no milk and when asking the staff to top up a little hot water they refused. Biggest waste of money…

Good cafe with good intact trampolines. They also had the following activities, a standard trampoline area, dodgeball, kids area, basketball, a foam pit and a wall to jump on and off on.

Would have given 6 starts, but BE AWARE they run hourly session times and this is not mentioned anywhere when you look this place up. We arrived almost half way thru their hourly session times. Got told that we can either wait like 35m heck now with a 5y old and a 22mo or pay the full price for half the time! It's cost money to mind your little one, almost a full priced ticket, so be aware of this too. To make matters worse. We got sent out to buy or trade our socks in as they were not their "branded grippy socks"... Regardless we probably had better grips on our own socks & toddlers won't do backflips for sure! So we got to waste more time & money.... The place is well set out, and has a safe area for the little ones. Altough some teenagers thought they are under 110cm, noone told them to move out of the designated area. We ended up buying an other session as the kids had lots of fun, but I feel we got ripped off here and won't be rushing to go back.

Wow! Can't rate the customer service enough at Jump! They are so incredibly friendly and accommodating to my son who has autism. Thank you very much to you all.

Brilliant place for my nephew's birthday party. Good cafe for the adults while the young burned up some sugar. Highly recommend.

Honestly didn't think I would enjoy it as much as I did ! Great space and atmosphere.  Staff were friendly and helpfull when needed the place was clean and well ventilated which helps when your hopping on trampolines for the first time in 15 years

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Reviews, get directions and contact details for Jump

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