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Jesses

  1. Shepparton
  2. Shepparton-Mooroopna Clothing Store

Reviews, get directions and contact details for Jesses

About

Jesse's Shepparton and Echuca

Shepparton
- 195 Maude Street Mall, Shepparton VIC 3630
- (03) 5821 4277

Echuca
- 221 Pakenham St, Echuca VIC 3564
- (03) 5482 1232

Address: 195 Maude St, Shepparton VIC 3630, Australia
Phone: (03) 5821 4277
State: Victoria
City: Shepparton
Zip Code: 3630


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
My daughter raced in to what was one of her favourite shops in Shepp whilst we were in town for Tafe- came from Mansfield. She has only 1/2 hour for lunch so purchased a $99 dress & carefully tucked receipt in a pocket in her purse! We are after all constantly reminded to shop in stores - not online - we may actually get some good service and a smiling shop assistant - rather than slamming away on a keyboard..After trying the dress only it simply wasn't suitable so her and her twin sister visited the store today with the dress and receipt and asked for either money back , store credit etc. The very rude assistant told the girls they needed to exchange on the day of purchase and that even though they had a receipt - tags still on dress etc nothing could be done to help! I will be looking at returns / complaints procedures in retail stores with ombudsman to see if this information is correct / legal. Even if it is this is a display of extremely poor customer service and a very large business mistake - my girls were willing to pay large prices for "brand items" in this store but would never enter the doors again due to awful treatment - bad move guys - get your act together - appears this may be common!!!!
7 years ago (20-11-2017)
Bought a watch for my daughter from shepparton store with a flat battery but the owner assured me he would replace it free of charge. I bought it and gifted it knowing I could bring it back in to get the battery replaced after as I didn't have time to get it done before I gifted it as it was her birthday the next day and apparently had to be sent away to be done. I was happy with that bought it and walked out. I've shopped here a lot as I have 4 kids. Went back in two weeks later which is as soon as I could get there and the owner was there so I thought perfect he'll remember as I shop here and he served me and assured me it'd be replaced. So I ask if he can replace the battery as promised, he replies with have you got the receipt, I had forgotten it. I said sorry I've forgotten it but surely you remember as you served me and assured me it'd be replaced. No sorry where's your receipt. I couldn't believe it that someone can be so arrogant that they don't recognize a regular customer and recognize their own watch they sold and also be rude as hell about it. Walked out after telling him I'll never shop here again with 4 kids in tow. Walked across the mall to a jewler and they did it on the spot.
7 years ago (27-09-2017)
Good service and help
7 years ago (03-02-2018)
Never any sales
7 years ago (14-12-2017)
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