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Reviews, get directions and contact details for Jeff Jones BDS, Dental Surgeon, Symes de Silva and Associates Ltd

"Welcome to Lumino Symes de Silva – we make quality dentistry affordable. Over the years Symes de Silva has built a reputation as a respected practice within the dental community. As well as employing a number of long term staff members, the practice has also been active in mentoring a great many young dentists, hygienists and assistants. The practice encompasses 8 surgeries and currently employs a staff of 30."
Address: 97-99 Courtenay Place, Te Aro, Wellington 6011, New Zealand
Phone: 04-801 5551
State: Wellington
City: Wellington
Zip Code: 6011


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Reviews
One of the Wellington Region’s best and largest dental clinics outfitted with the latest digital dental technology. Using cutting-edge modern technologies and materials, who provide expert advice to maintain the health of your teeth and gums.
This place is going downhill. I'm the last of my family and friends moving to another dentist. I'm sick of repeatedly being treated like scum by the admin. Repeated cancellations hours before the appointment for doubious reasons and then have to wait for months again.Unfriendly, unqualified and rough admin Staff who don't care. Don't go here if you want a bettter experience.
I’ve come here 4-5 times over a spam of 2 years and have had positive results with both the dental procedures and dentist Andrew who is really good at his job, sadly I’ve had an encounter over the phone with one of the staff member here where she was extremely rude to me when I’d had mistaken my appointment time she was demanding an explanation from me to why I didn’t come and to why I’d wasted their precious time her attitude and response towards me was unprofessional and rude, I have left this dentist, sadly I just felt like dollar signs in their eyes glad I left
I've had to have a fair bit of work done recently, and for someone who generally isn't fond of going to the dentist, each time has been a positive experience here. Rebecca has been absolutely fantastic, and I feel at ease in her care. She explains everything concisely, goes the extra mile, and patiently answers any of my questions. I have had a wisdom tooth extracted by Andre, who was also fantastic - he explained everything clearly, addressed any of my concerns and kept me calm I was quite nervous. The extraction went smoothly, was painless and quick! Lastly, I have had hygienist treatment with Louise, who was lovely and again, explained everything clearly to me and patiently answered any questions. Reception staff are polite and professional and whenever my appointment happens to run a bit late, I've never been rushed and get the most out of my appointment/time with the dentist.
I'm a dentists worst nightmare, with very weak teeth and a slew of dental nurse stories which have left me with a dental phobia that would rival few. These guys were patient and caring and gently helped me step through a tooth extraction that I had delayed far too long. I felt listened to and was not pushed any faster than I was able to go. Emily, my dentist and her assistant whose fingers I may have broken while holding her hand, were both amazing and Sharyn, their office manager was also brilliant, checking in on me and making sure I didn't bolt out the door before my appointment. I have a lot of work that still needs doing and I'm feeling that I can proceed with these people, which is saying a lot for me. I highly recommend these folk if you have any dreaded dental phobias or find the dentist a difficult place to visit.
The nurse who did my two fillings was quite rough. The local anesthetic injection was jabbed really hard which has left me with a really sore jaw for over a week now. She also didn't check up on me through out the whole procedure which I prefer to be done so i can adjust discomfort.
This is the best place ever to get your dental work done, especially for nervous and anxious patients. My family and I have been seeing Ravi for many years now and have all always had the best, pain free experience and results. Always on time, very easy to get an appointment, affordable, and all the staff are very helpful and kind. Ravi takes the time to answer all your questions and the receptionists at front desk are helpful and kind. Thanks, Symes de Silva!
This dental clinic is good in that they are located in the Wellington CBD and have after work appointments. However, every time I have an appointment, I ALWAYS have to wait. The appointments never seem to run on time. Once I was waiting nearly 30 minutes and when I checked with the receptionist for updates, was told it wouldn’t be long. They expect the courtesy of 24 hours’ notice if you can’t make your appointment, but can’t manage to see their patients at their allocated time anyway. Makes me wonder why they don’t just give themselves longer per appointment.....
Went in with a long running pain in my upper molars and got the right advice to get it extracted than a root canal and saved me a fortune that way and of course relieving me of the unending pain in my tooth. The dentist also took time to give me a detailed holistic commentary of my oral health including recommendations which I personally haven't witnessed at any other practice before. Splendid service at a very reasonable price. Recommended!
Recently had all 4 of my wisdom teeth removed and it was a great experience. Andre works wonders, he did a fantastic and pain free job! All of the staff are incredibly friendly and caring. Highly recommend Symes de Silva!
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