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Reviews, get directions and contact details for JAC's Trading Co

JAC's Trading Co
Address: Shop 3.30, The Plaza 6 Main Street , Whangaparaoa 0932, AUK, NZ
Phone: +64 9-428 0259
State: AUK
City: Whangaparaoa
Zip Code: 0932


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-01:00
Saturday: 11:00-01:00


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Reviews
Good Location, Lots Parking Space Downstairs. Nice Food and Drinks. Service Will be Slow, IF you visit During Busy Hours and Weekend. ... Sure, I'll Come Back Again!!
I went for lunch yesterday. The place was absolutely empty, but that was no issue. I had the stone grilled steak... amazing! I really enjoyed cooking it myself, right in front of me! It's a fun and tasty experience. In my opinion, the sauce that comes with that stake is not very yum, but nevertheless, the steak was good and came with a generous portion of salad and fries. The food was served very quickly. The beer selection was good as well. I was happy with the service and will come back for sure.
With an hour and a half before our movie was due to start we thought this would be a great place to get a meal and a couple of drinks. The service was good, the waitress quick to serve us and take our order. This is where it went downhill. After an hour I went to the bar to refresh the drinks as we had not been tended to and politely exclaimed that if the food was not out in ten minutes we would be leaving. Back at my seat I watched another party telling off the duty manager because their service had been poor as well. I called him over and gave him three minutes to produce our meals. 5 minutes later they came, my steak was well cooked but 20% gristle and fat, my wife ordered the sizzling meat trio, first time it came out with one meat, the second time with three but no lamb, as ordered. We sat and ate in a rush to get to our movie as a disco was built around us. While the overworked waitresses were most apologetic this didn't make up for the poor experience. Pull your socks up JAC's!
I would love to love this place but there were several issues. We waited 20 minutes after seated for someone to take our order. No-one came until I went to the counter to tell them we were ready to order. This despite it not being busy at all when we visited. The tables were so sticky that the napkins that were laid on the table stuck and ripped when moved. There were items on the menu that were no longer being served. After we ordered a group of 6 the first 2 meals came after a 30 minute wait. One of the meals were a different burger from the one ordered. Another 20 minutes later they let us know that 2 of the meals ordered were unavailable. Another 30 minutes before the alternative meals finally came. Meals were hit and miss. The beef burgers and pea risotto were average at best. The steak was good though. We found that the same iced chocolate ordered was also different for every person. A real lack of consistency. They did offer a round of free drinks for the inconvenience but after so many failings it just didn't quite make up for the experience.
We are in our 60s. The music was great but way too loud. We couldn't talk and it was a real damper on our dinner. Our dinner was good but it took a long time to get acknowledged for service. I don't think it was too busy. There were staff but they didn't look our way. I really want this place to be my go to restaurant but can't with the problems I noted. They can be so easily fixed.
Went to the bar to watch the 2nd France vs NZ game. The premises are very nice. I wasn't sure as to how things worked there and grabbed a menu from the bar. A staff member came over and apologized and gave free fries and took order. Got Quantillas ordered at beginning of 1st half of game but took till after half time and a reminder to get food. I think they are under staffed. I was in no hurry but it seemed others were not happy with service. I enjoyed the food and service... The staff were doing their best
Had the best time ever on a Saturday afternoon hanging out with the whanau/family, the staff was just very delightful and helpful and the food was just divine! The whole place exhibit relaxation and adorable service with a lot of consideration on patrons privacy and enjoyment be it with just a mere glass of wine or a bite to enjoy the flavoursome meals served at this place, absolutely out of this world it was like getting served in the middle of Paris esp the taste of the food the help was second to none!
Had a late Sunday lunch here. Terrible food. The pathetic piece of fish served in the burger did not taste fresh , was tough and drowned in relish. The fries were overcooked to the point of being a dried out crunch. Pizza base was undercooked and tasted as if straight out of a packet. Really bad food. Will not be going back.
Has gone downhill. Tables were so unclean that my phone stuck to the table! No gluten free options available despite being on the menu. A sound check that was unacceptably loud for a lunch time dining experience. Won't be going back again. It used to be good!
3 adults and 2 children went for lunch 27/1/18. Sat at the round table that wobbled. Wanted to moved but there was no other place convenient for the children, both under 4yrs. Waited over an hour for our meals which were standard orders. When our meal did arrive they said one of their chefs didnt come in to work thus the reason for the delay. They could have told us this when we arrived. The meal was average. They did give us a free round of drinks to compensate and a couple of packets of chips for the kids however it really didn't cut it. Overall an annoying and disappointing experience.
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