Hype DC (City Cross)

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Story

The Australian footwear authority since 1998, we offer a carefully curated collection of sneakers from the best brands in the world, specialising in premium, short run releases alongside timeless classics that never go out of style. Enjoy our unique, gallery inspired store with your next pair of shoes right at your fingertips.

Address: Shop 31, City Cross Arcade, Shop 31 City Cross Arcade, Adelaide SA 5000, Australia

Phone: (08) 8231 3056

Website

State: South Australia

City: Adelaide

Zip Code: 5000

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

The staff here are super helpful they always go out of their way to make you happy an even 5minutes before closing still served me with a smile which I am so sorry about by the way : the Filipino lady always by chance ends up serving me an that lady takes her job an conducts herself with pride very relative an she is just really easy going lady i go back fo rundlr mall hype because I know that lady will be there to help me : thank you! However all staff at all HYPE stores are extremely helpful an best of all NEVER pushy, they don't have to be their product sells itself the staff make the experience .a great one. I've bought 4 pair of shoes in Rundle mall hype in the last month alone NO REGRETS ALWAYS GO BACK HERE! I'm big on customer service its important this store has great customer service an excellent staff! Its fun shopping here! Here again today an their new range is aewsome . . . .

Great selection of latest trend shoes

This company is absolutely disgusting and rude. I walked into the store about a week ago tried on a pair of sneakers which we're great, I had seen a lot of other retailers have them on sale from $140 to $105 so i just kindly asked if there was anything she could do on price. She then rolled her eyes and said in the rudest most aggressive way "No!! We Do Not Do Discounts!!" and huffed and puffed. So I said that's fine thank you for all your help I'll think it over and decide. A week goes by and I decided I wanted to get them regardless of price, I work down Gawler Place and don't get a lunch break so I called them to see if they could hold it till 4pm the same day  as that's the time I finish work. The same girl then replies with the same answer as she said the other week and slammed the phone down. Now I've worked in retail most my life and always do whatever I can for my customers and then to see this in another store from a staff member really makes me angry because these type of people are the ones that give retail workers a bad wrap. I've never voiced my opinion on this matter but after these events I couldn't let this go. Please speak with this staff member because they are giving the industry and the HYPE Store a bad name. Thank you

Stock the latest sneakers and shoes, including popular brands like Adidas, Nike, Autry, Vans, Converse, Hoka, Merrell, Veja, Puma, Herschel, Swift Run,Old Skool, Lacoste ,New Balance, Birkenstock, accessories and more! However, avoided me and other customers Lacking in product knowledge, selling  skills!  1, Don't judge a book by it's cover ! 2 , Let the customer out the door and you're working for the competition ! To many rival competitors  nearby that will gladly oblige!

It seems like they have reached their sales quota. They clearly are not interested to help. I dont tak3 things personally but the lady with the beannie was VERY rude, absolutely destroyed the weekend vibe.

Good lot of shoes but lady was rude. Usually I expect help when buying but I just felt pressured to buy them by her. Im usually understand rude stuff as I work in retail but this, just seemed really off

I was looking for  a pair of sneakers I politely asked a shop assistant woman  standing there doing nothing if they sold them I pronounced the name superga in correctly She rudely corrected me and said NO I was thrown  back by her attitude and rude  ness What happened to polite customer service

absolutely disgusting customer service, can’t serve in person and absolutely useless over the phone. most of the time can’t even answer the phone calls. i wouldn’t have even given the 1 star if i could :

The store has fantastic collection of shoes but very very poor service . The ladies didn't bother to give assistance.  Anything we asked they would just reply in one word like a toddler ! Even when i went to the counter for purchase the lady looked at her other colleague and did some weird sign maybe was trying to say something which for me looked very strange. When she got the shoes in the box she didn't even bother to open it and show it !! I was in a hurry so just grabbed the bag and left but now i feel like i should have said something . Customer is a customer even if they don't buy expensive stuffs or don't look fabulous!!! We had to buy shoes so we got one from the store but that was the last time. Never going back again .

Always a great selection of footwear and always friendly staff

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South australia shoe store

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