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Reviews, get directions and contact details for Hirondelle Private Hospital

About

North shore's principal Rehabilitation Hospital operating since 1960

Story

Located in Chatswood, Hirondelle Private Rehabilitation Hospital provides a home away from home to our patients. Our state of the art facility refurbished in 2014 features 53 patient beds, including both private and shared rooms with ensuite bathrooms. Hirondelle Private Hospital has been providing our community with rehabilitative care since 1987

Today Hirondelle has developed into a state of the art rehabilitation facility. Our flexible patient centred approach to rehabilitation and health care are specific to the individual needs and goals of our patients.

Our highly experienced team at Hirondelle work together to maximise the independence and recovery for each and every one of our patients. At Hirondelle we believe setting rehabilitation goals with our patients is an important part of a successful rehabilitation program. This may involve improving quality of life, maximising recovery and independence following orthopedic surgery, stroke, amputation, spinal cord injury, cardiac and/or other conditions.

Our services include physiotherapy, hydrotherapy, occupational therapy, speech pathology, dietary, podiatry and social welfare. Our highly skilled rehabilitation consultants oversee the care of all admitted patients. Multidisciplinary case conference meetings are held on a weekly basis throughout patient stay to assess individual progress. Thus enabling the development of rehabilitation plans that promote continuity of care between patients, medical professionals the multidisciplinary team and nursing staff.

Our goal at Hirondelle is to provide a rehabilitation experience that promotes physical wellbeing, and the functional independence needed to perform daily living tasks. All of our patients must be assessed and identified to be medically stable before being able to safely participate in our rehabilitation programs.

With over 50 years experience in health care and rehabilitation, Hirondelle is passionate about providing a holistic approach to rehabilitation with compassion, dignity and respect at the core of its practice.

Address: 10 Wyvern Ave , Chatswood 2067, NSW, AU
Phone: (02) 9411 1466
ua.moc.ellednorih@baher
State: NSW
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 13:00-14:00
Monday: 16:00-20:00
Tuesday: 13:00-14:00
Tuesday: 16:00-20:00
Wednesday: 13:00-14:00
Wednesday: 16:00-20:00
Thursday: 13:00-14:00


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Reviews
If you are in the process of choosing a rehabilitation hospital for any type of orthopaedic surgery recovery I hope you take the time to read my lengthy review. Smack bang in the middle of the NSW Covid peak I managed to suffer a severe leg injury. After surgery at a major Sydney hospital I was transported to Hirondelle Private Hospital to begin my long rehabilitation. And I'll explain why Hirondelle deserves this 5 Star Review. Nestled in a leafy Chatswood street it looks like a lovely stately home, not at all like a hospital. So feeling a bit sore and sorry for myself, I was stretchered from the Ambulance into the hospital...and...Wow.... instantly I felt relief and knew that I was in the right place for my rehab. The staff immediately made me feel welcome and I could actually feel their care and concern for me. A lovely single room with a leafy outlook was to be my home for the next 7 weeks and because no visitors possible due to Covid restrictions the staff quickly became my defacto family. The care is second to none. A holistic approach that focuses on your entire health rather than just on your specific injury. A well equipped rehab gym with amazing physio professionals started me on my journey to learn to walk again. The kitchen staff provided a menu each day offering a choice of very nice food appropriate to each patient's dietary needs. Admin staff seamlessly took control of all the "paperwork" needed in dealing with health funds etc meaning one less thing to worry about. An individualised Care Plan is decided upon with full consultation and reviewed at regular intervals by your doctor and physio team. My doctor there was absolutely lovely and filled me with the confidence I was in safe hands. I'm saving the best for last...the Nursing staff... Absolute Heroes...Angels in crepe soled shoes. Attentive, respectful, professional, caring ...I cannot thank them enough. I felt at peace in their care. Despite all the worries and challenges I felt around my injury, the Nurses allowed me to feel safe and concentrate on my recovery. I cannot praise them highly enough. If you or a loved one need to know that you are in the best possible hands during rehabilitation I can honestly attest you will not find a better place than Hirondelle. If any staff read this just know that you not only helped me in my recovery, but you left me with a positive outlook for my future. My injury was a life changing experience. I thought that change was going to be negative...and while I still have challenges ahead I realise that Hirondelle Nurses changed my life for the better. They made me feel safe.
Terrible medical facility… Staff failed to provide medication to patients. Patients were ignored when treatment was required. Physiotherapist more keen to confirm personal appointments than care for patients and cleaners use patients towels to clean the floor due to overflowing plumbing in the shower. Hope this place has been shutdown permanently to avoid further families going through the heartache my family went through.
Experience was extremely positive all staff excellent with some really going above and beyond. One particular member of the nursing staff Sister Punam when I was having issues with falling blood pressure knowing I was distressed called into my room to check I was OK when I had a rapid blood pressure fall and I passed out Sister Punam took control got other nursing staff to my side quickly got me back from my pass out state and back in my bed. If Sister Punam had not been there I might have been on the floor tell someone went buy. All in all all staff excellent and caring from my doctor Dr Vaseem through all the nursing and physio staff and single out Sister Punam
My wife was admitted in Hirondelle hospital in June 2022 after operation and discharge from RNSH. I would like to specially mention here that I and my whole family were very much impressed after seeing the arrangement regarding room cleanliness, staff help, food, service and proper care during her stay in hospital until the end of July 2022. On behalf of my wife and my entire family, from the bottom of my heart, I just wanted to thank all the doctors, nurses and the hospital staff who treated my wife. I want to thank Dr. Ni who was examining and giving frequent advice to my wife during her stay in the hospital. This was quite beneficial for improvement of her health. I am really grateful to him for his help and assistance provided. Special mention also to physiotherapist Mr. Ken, nurses and sisters -Ms. Punam, Ms. Thuy, Ms. Rachael and Ms. Sue . We are fortunate to have such dedicated, professional and kind-hearted staff members in Hirondelle hospital in Sydney. Please keep up your good work, team. I have no words to express for their calm, helping and comforting manner. The staff kept coming back to check on my wife or stopping in for a chat and I really appreciated their attention – so much so that my wife got quite emotional before getting discharged from the hospital. She was so comfortable and well cared for like a family! All the medical staff who came to her room with information, or medicine day or night were amazing too. Your entire team is doing an amazing job and you should be proud of that. May God bless you. Highly recommend. Regards Ashok
No wonder it is temporarily closed. Had a terrible experience here, 2 years ago , some staff great others not and the physio has caused me life long issues due to incompetence with a staff member not understanding the needs of the patient ! The kitchen staff were terrific !
I am giving four stars mainly due to the facilities, professional caring staff and physio team. I would have given five if it were not for the management's unnecessary therapy pool closures. The are too many excellent staff to mention individually, but I must say that the wonderful care I received from the nurse Punam was beyond compare.
Good food, attentive, caring, respectful Nursing staff. Including in family meetings and case conferences for person and family centred care. Great physio and OT, all open to suggestions and ideas. Responsive med team. Great reception and Discharge planning staff. Clean and hygienic. Highly recommend.
Nursing and Rehabilitation services provided by Hirondelle are outstanding. I recently had a Total Knee Replacement and underwent rehabilitation at Hirondelle. I cannot speak highly enough about the care I received. The physio's provided excellent therapy in both the hydrotherapy pool and Gym. which have undergone complete renovation. The nurses are kind and knowledgeable, providing skilled attentive care. Thank you for helping my recovery.
I have been a patient several times at Hirondelle , all before the extensive and excellent renovations, recently completed. It's the ideal rehab, not only because of the excellent staff and wonderful facilities, but because of its size and central location. Well trained Physios are encouraging and empathetic, meals are varied and appetising. I recall meeting kitchen staff on my first visit, still there when I visited years later...this speaks volumes! All important too is the follow up treatment, after one returns home,and visits as an outpatient. Forthose who miss their cappuccinos , I gather there is a coffee truck , now, that makes regular visits,with various drinks and other goodies available too. I strongly recommend Hirondelle.
The reception Helen is utterly rude. I can't believe how bad her attitude was. I cannot imagine the attitude they have for those patients. She was screaming on the phone 'STOP STOP STOP STOP' while I was talking. When I asked her if there is a patient in her hospital by name XXX, she started laughing so loudly in a very sarcastic way 'I have more than 50 patients'. I understand there are lots of patients in the hospital, however isn't this her job to manage the patient database? It's 2021, if you have rudeness at work, change another job Helen. No need to be here.
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