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Hemley Street Wear & Sneakers

  1. Fitzroy
  2. Fitzroy Accessories

Reviews, get directions and contact details for Hemley Street Wear & Sneakers

Hemley Street Wear & Sneakers

About

Hemley store
257-259 Brunswick Street, Fitzroy
441 Chapel Street, South Yarra
Melbourne

Address: 259 Brunswick St , Fitzroy 3065, VIC, AU
Phone: (03) 9939 6096
State: VIC
City: Fitzroy
Zip Code: 3065


Opening Hours

Monday: 11:00-18:00
Tuesday: 11:00-18:00
Wednesday: 11:00-18:00
Thursday: 11:00-18:00
Friday: 11:00-18:00
Saturday: 10:00-18:00
Sunday: 11:00-18:00

Update Info

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Reviews
Rude customer service today... We often shop at the Hemley Store as we love the products there, good brands and nice selection.The skate shop upstairs is great too. Unfortunately, the team downstairs can sometimes be passive and we felt like we were not welcome to ask for shoes in different sizes - the change rooms and shoe section were messy too :
Ordered 3 pairs of shoes online on the 26th December and received the order on the 9th Jan with only 2 pairs included in the package. Contacted the store via email to alert them to the mistake and heard nothing back. Have since called again twice and been told that they would call me back and that I was on the ‘top of the list’ priority. Tried to call the store again for the THIRD time it is now February… over a month since the original order to which no one picked up. I even had to call the skateboard store to which the person told me that the online enquiry person usually leaves around 2pm which seems incredibly early to me. So overall a really disappointing experience and would not recommend buying from this store for anyone considering. I am still waiting for my pair of shoes or a refund but not sure when that’s likely to happen at this stage .
Great to deal with. Online order was processed, sent and arrived in less than 1 week. Product itself is as described - very happy
Very busy but staff still made me feel warmly welcome and were super helpful. Thank you, I love my new Birkenstocks.
Customer service was so bad! Asking for some shoes in different sizes was like pulling teeth, and we didn’t feel welcome at all. Both the guy and girl we saw working seemed to give us dirty looks when we spoke to them. Super disappointing when i’m there ready to pay almost $300 for shoes. Would never, ever go back. Avoid!
Really rude customer service. I’ve tried this store multiple times and had bad experiences dealing with more than one of the sales assistants. I won’t bother trying again and wouldn’t recommend that service to anyone.
Love the shop, love the staff, love the vibe! Highly recommend popping in if your on Brunswick st.
very poor service, felt unwelcomed by rude staff members who did not acknowledge my presence at all, even though I was in store for 20 mins and needed help. came in a fair few times as it's a convenient location for me, but will now be seeking out other stores which is a shame as Hemley has a great range of products
The store has the things you need, but lacks the customer service. I felt like I was inconveniencing the lady behind the counter by wanting to try on boots, she was too interested in cleaning the counter with some Mr Sheen to actually assist me. Service with a scowl comes to mind. Will buy my blundstones online next time.
Cannot recommend these guys more, awesome products and great pricing. They're customer service is outstanding and Matt; you're a legend mate!
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