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Headstart Early Learning Centre Ocean Grove

  1. Ocean Grove
  2. Ocean Grove Chi̇ld Care Agency

Reviews, get directions and contact details for Headstart Early Learning Centre Ocean Grove

Headstart Early Learning Centre Ocean Grove
Address: 73-75 Tareeda Way, Ocean Grove VIC 3226, Australia
Phone: 1800 517 034
State: Victoria
City: Ocean Grove
Zip Code: 3226


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Our daughter commenced at Headstart at 11 months old and I can honestly say the entire experience from an initial tour, enrolment, through to orientation and then full days of care has been such a positive experience.nnThe educators are so so amazing, their care for each child's wellbeing and development is so evident as is their passion to connect with and see each child thrive. Their communication is awesome and it's amazing that the children have the same carers each day!nnOur daughter LOVES her Headstart days and now claps her hands with excitement when we enter!nnHighly recommend all facets of OG Headstart!
I am sharing a heartwarming story that beautifully encapsulates the remarkable impact the team has on the children under your care. This past weekend, my son surprised us by proficiently using the keyword sign for 'more,' a sign that I hadn't introduced to him yet. This milestone is a testament to the dedication and expertise of Teika, Kaytlyn, Pat, Charlotte, and other educators who contribute to my sons growth. Their patience, nurturing guidance, and attention to detail, such as encouraging sign language to complement verbal communication, have not gone unnoticed.nnIt is evident that my sons educators are deeply committed to understanding and meeting each child's unique needs. These small yet significant moments, like my son's newfound skill, fill our family with immense gratitude for the nurturing environment you cultivate.nnA heartfelt thanks to the educators who support my son daily. Your positive influence extends far beyond the classroom's walls, shaping brighter futures for our children.nnA side note, my son has attended 3 centres and I have a background as an early years educator, I can safely say this learning environment is second to none.
I appreciate the amount of passion each educator and management are about ensuring each, and every child that comes to their service feels safe, supported, respected, nurtured and cared for. My family and I have been made feel as thou we are an extension to their family. Each learning environment is set up in a way that offer all children with endless opportunities for exploring , learning and achieving their individual best. Sierra has been thriving since January 2021and absolutely loves her educators and classroom friends.Here at Headstart Ocean Grove is where Sierra can say it’s her home away from home xox
My son has had a great experience in the nursery at Headstart. I've been really impressed with the care and commitment shown by the educators and delighted to see my son form such solid relationships with both them and the other children. Highly recommend.
Headstart Ocean Grove is tired and lacks care. The Center is old but grubby everything you touch from all the doors, gates and windows are always dirty. Old can be fine but the cleaning is well below par. I’ve never seen a clean door frame let alone clean surface in the Center.nLacks community engagement and variety- they have never taken the children out in all the time my daughter has been there April -August and only do in centre activities - nothing external is brought in. The children are missing out on key behaviour and learning from lack of the community engagement.nYoung inexperienced staff and there is a lot of new faces.nThere is zero developmental feedback we don’t get any ongoing information about their development stages or learning- the alerts on the app gives more info about “they ate and went to toilet/nappy changes”. We only get a general summary of activities in junior kindergarten but zero else.nPoor food and lacks variety- The food is really questionable and of poor variety, I think fish fingers with tomato sauce are still being served under a new name after I complained about them.nMaterials in use are a mess, basics like pencils are not sharpened and texter pens are out of ink. Paint brushes and paint pots are all old and messy.nIt appears the staff are not coping as there are so many ongoing incidents of bad behaviour hitting scratching and no action, process or care. There is very little professionalism and the staff is either too young and immature or older and all seem overwhelmed. I’ve witnessed older ladies snap at children instead of being patient and younger staff simply ignore snotty noses and state oh that child always has a snotty nose.nLacks innovation and care. Overall I feel there the Center is tired and possibly stuck in the past. There is very little care for the property and it really lacks innovation. This lack of focus lack of care and pride in the property is damaging as is clearly fostering children’s bad behaviour as when I complained 5 or more times that my 3year old daughter is being hit by boys in the face I’m told they are “aware of the behaviour and goings on” but do not doing anything about.
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