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Harp Family Medical Centre

  1. Kew East

Reviews, get directions and contact details for Harp Family Medical Centre

Harp Family Medical Centre
Address: 623 High St, Kew East VIC 3102, Australia
Phone: (03) 9859 7711
State: Victoria
City: Kew East
Zip Code: 3102


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
I am writing to express my dissatisfaction with the experience I had at your clinic recently. I felt discriminated against and confused by the poor communication and lack of professionalism.nnI visited Harp Family Medical Centre for some testing yesterday and received a call from the receptionist today, claiming that they did not have my contact details, that I hadn't paid, and that they didn't even have my name on record.nnFurthermore, regarding my test results, I was instructed to call back in 3-7 days because the doctor or nurse would decide whether to contact me with the results or let me find out myself. When I asked if the doctor had left any notes, the receptionist said nothing had been added, making me feel like a ghost patient being tossed aside.nnAdditionally, I was informed that the doctor is no longer accepting new patients after my visit yesterday. It is unacceptable for a clinic to decide, a day later, to drop a patient while they are waiting for test results and to instruct them to find another doctor and clinic.nnAs someone who values the importance of healthcare professionals, I was very polite and cooperative during my visit, hoping to receive the necessary testing and treatment. However, I left feeling discriminated against and confused. While I am sure most of the doctors at your clinic are great, I will not be returning after this experience. It was ridiculous and disappointing.nnI am willing to provide more information if needed, as no patient should have to endure such a horrible experience when seeking help from healthcare professionals.
Really good GP practice, one of the best in Kew. It is really family oriented and the staff are helpful and professional, and also accommodating for additional patients to wait in the waiting area. Went to get my COVID boosters and didn’t have to wait long. The person administering the vaccines Kew what to do and how to administer it.nI would recommend this clinic. They also have a pathology and things are done in a nice and timely manner.
I have been a patient here for over 2 decades and I think it is an exceptional practice. Initially seeing Professor Jane Gunn but now that she's left clinical practice I've seen both Dr Sara Hussan and Ashley Nguyen and am impressed by their thoroughness and professionalism. As a Doctor myself I would like to extend my thanks for your ongoing care.
Dr Alan Lee and Dr Sara Hassan are just beyond words! They have all the time and care in the world, never once making me feel as if anything was left unanswered or a problem was too big.nnDefinitely the hidden gems of Harp.
We love Harp Medical! As a family of 4 who use this centre, we have always been impressed with the high quality of the doctors. Very thorough and knowledgeable.
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