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Reviews, get directions and contact details for Guzman y Gomez - Caloundra

Guzman y Gomez - Caloundra
Lively counter-serve chain serving traditional tacos & burritos, plus Mexican beer.
Address: 1 Park Pl, Caloundra QLD 4551, Australia
Phone: (07) 5306 1104
State: Queensland
City: Caloundra
Zip Code: 4551


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 10:00 PM

Reviews
If you can avoid this location, do! It’s unfortunately the closest one to my house but continuously THE WORST location you’ll ever experience.nnThe food is consistently under proportioned sometimes ingredients missing all together all while the waiting time is doubled compared to others branches. See photo below of two beef tacos that were actually served to me… nn What a disappointment
I am not someone to ever complain about food orders because I’ve worked in hospitality for years and understand how busy it can get, but I visited on a pretty quiet Wednesday night and ordered the same thing I order every single time, I asked for my guac on the side because I was on the way home. It cost $3.20 for a tea spoon of guac, and I didn’t get my sour scream. They also charged me for a large chips instead of a medium which I know it’s not a big deal but still.
Really disappointed with my food and service as we had ordered a hot chocolate with it and had waited in the drive through for like 10 minutes after the order had been marked as ready on the app. Cars in front of us had left and we were waiting to say we had an order to pick up for 10 minutes with literally no response until we spoke up and they said 2 secs and they took another 5 minutes . We then were able to drive through to the last window were we were informed it would take another 5 minutes until we would recieve a hot chocolate as the guy said it hadn’t been made yet and that they could get us a cold drink instead. We were quite frustrated as we had waited for the app to tell us it was ready for pick up and had to wait ages in the queue to even order even though no one was in front of us by that time. We ended up getting a coke to replace the hot chocolate and then we had to inform him that we were still waiting on another coke which he then replied that he hadn’t seen another one and it wasn’t until he had another look at the receipt did he realise and then we were able to get it. Don’t recommend ordering from here at night if u have other options.
Caloundra store cancel your order through their app every time if it's within 60-90 minutes of closing. It's happened 3 times within the last few months. I think the staff there just don't care. The last few I've ordered brown rice. It comes with bits of each, as though they add white rice then try scrape it out, same with beans, I end up with some white rice, some brown rice and random beans that were missed. This leads me to believe they premake and have them sitting there.. I'm yet to work out how it happens every time so I'm assuming they are premaking and removing items you don't want as it happens regularly at this store.nThe chicken or beef is always very dry, tasteless and burnt to a crisp look at the last few months photos in reviews for proof. The dryness leads me to believe they are precooking everything as above and removing items which also would align with lack of much sauce left in the enchiladas and on the outside as its been reheated and dried.nStay well away from this restaurant and read all past recent reviews. Place is a train wreck and seems to be getting worse.
I'd consider myself a regular and recently in my past few visits, my grilled chicken has been burnt. I thought it was a once in a lifetime problem but I guess I might have to go vegetarian!!!!! Lovely service though
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Directions to Guzman y Gomez - Caloundra with public transportation


Bowman Rd near First Ave 90 meters
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Bowman Rd near First Ave 100 meters
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First Ave near Mayes Ave 200 meters
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First Ave near Mayes Ave 230 meters
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Oval Ave near First Ave 370 meters
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