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Green Square Library

  1. Zetland
  2. Zetland Li̇brary

Reviews, get directions and contact details for Green Square Library

Green Square Library
Address: 355 Botany Rd, Zetland NSW 2017, Australia
Phone: (02) 9265 9333
State: New South Wales
City: Zetland
Zip Code: 2017


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
Reviews
I got my book wet in the rain, on my way to the library. I don’t drive and when I left home it wasn’t raining . The staff blocked my membership and told me that I had to pay $50 for something that wasn’t my fault. I told them that I can buy the boon for $15, they made it difficult and told me that it had to match the exact number of the boon which they wouldn’t give it to me over the phone. They are really not helpfulnnThe librarian did not listen to my concerns and cited the council policy . I have been a member of the library for over 20 years and have not gotten a fine or a late notice . I asked if I could speak to his manager and tell them my story. They were not helpful said the manager was out and dis not give me the manager’s email. Given that this my first innocent mistake in 20 years, I deserve a reduction in my fee and to be treated with kindness
Unless your butt isn’t on the seat, don’t even think about putting your bag or belongings on a chair because they’ll take it from you even if no one else needs it!nWanted to point out the uninviting atmosphere, I think they expect you to leave your belongings on the ground even when there are vacant seats all around you – don’t care if it’s white, valuable or fragile — go talk to council if you have a problem.nnPOV: Librarian passive-aggressively tells you to remove your bag from chair as if you were actively hogging the chair when there were 4 empty desks and 8 empty chairs directly in front of us image in photos — won’t mention her as she seemed helpful to other people in the library. Lady says “can you take your bag off the chair so that other people can use it” while library is FULL of empty desks and chairs at the time.nRemoves chair from your table to put with the sea of empty desks.nnYou ask Abdul the person in charge this Sunday why that needs to be done as the chairs are meant to be used and that there are so many empty chairs and spaces. He “understands how I feel” , says it’s there so someone else can use it who exactly…?, and claims it’s policy and to talk to the council.nnWon’t let me attach image but if you go to photos you can find my image. 4 empty desks, 9 empty chairs including my one that was taken away. Directly to my right - 2 empty purple couches, to my left - a sea of empty seats at computers Library owner you can fact check me Sunday 22/03 11:40am.nWould appreciate a proper explanation for this unnecessary and passive aggressive attitude.nnBeautiful library.
EDIT: I appreciate the library responding after my review, and I will edit my review accordingly.nnThat said, there are still several weaknesses and contradictions in the response:nna The library emphasizes that it aims to provide a “comfortable and safe” space for vulnerable people, including the homeless and mentally unwell. However, if many patrons consistently describe the building as excessively cold, then the lived experience appears inconsistent with that stated objective.nnb The response attempts to distance responsibility by pointing to a centralized HVAC system and off-site contractors. But centralized control is still control — someone ultimately decides the temperature settings, schedules, operating ranges, and whether complaints warrant adjustment.nnc Saying staff do not have “direct access” to the controls may be technically true, but it can also diffuse accountability. The issue is not whether a librarian can personally adjust a thermostat, but whether the institution itself has the capacity to change the environment if persistent complaints exist.nnd The acknowledgment that “unusually cold conditions” can occur undermines any implication that the complaints are isolated or exaggerated. If multiple patrons repeatedly notice the same issue, then it raises legitimate questions about whether the climate settings are appropriate for a public community space.nne Asking for dates, times, and locations reframes the issue into isolated maintenance incidents rather than addressing the broader pattern many patrons appear to have noticed over time.nnf While the response is diplomatically written, it still avoids directly addressing the central criticism: why a public library heavily used by vulnerable people repeatedly generates complaints about being uncomfortably cold in the first place.nnMany people have commented on how extremely cold Green Square Library can become, and it raises questions about whether there may sometimes be another reason behind it beyond ordinary climate control.nnSome patrons have described the library as being so cold that they needed multiple layers of clothing just to sit comfortably inside. Others have remarked that, even on cold and rainy days, the temperature inside the building felt colder than the weather outside. These types of comments appear repeatedly and are beginning to look less like isolated complaints and more like a broader pattern being noticed by multiple visitors.nnMany patrons have remarked that the environment can become unusually cold, particularly during winter or when vulnerable individuals are inside the building. Some people have begun to question whether excessive air-conditioning may at times be disproportionately affecting homeless, vulnerable, or mentally unwell people seeking warmth, shelter, or a quiet place to rest.nnAnother concern is the atmosphere among some staff members. At times, staff seem uncomfortable speaking openly about the issue, giving the impression that they are being cautious with their words rather than freely acknowledging what many patrons have been noticing.nnPublic libraries are funded by the community and are meant to serve everyone equally. They should remain humane, safe, and accessible spaces — especially during cold weather. If patrons genuinely believe that excessive air-conditioning is being used in a way that discourages or targets vulnerable people, they should respectfully raise concerns with library staff and management and ask for transparency around these practices.nnIf such behaviour were occurring deliberately, many people would consider it deeply unethical and potentially bordering on a human rights issue. Speaking up respectfully and documenting concerns is important to ensure public spaces remain compassionate and accountable.
A modern underground library with cozy spots for reading. Their height-adjustable desks are also comfy for study or work. There’s also a nice open space so it’s just few steps away to get the fresh air after hours of reading, studying, or working. The staff is friendly too!
A stunning medium-sized library catering well to all audiences. There's a cafe on ground level but the library itself is kind of underground - but still with plenty of natural light. A highlight is a suspended small aircraft. Couldn't ask for a better place for a work or a study session!
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Green Square Library map

Directions to Green Square Library with public transportation

Green Square Station, Botany Rd, Stand A 50 meters
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Green Square Station, Botany Rd, Stand C 70 meters
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Green Square Station, Botany Rd, Stand B 80 meters
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Green Square Station 100 meters
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Botany Rd After Johnson St 200 meters
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