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Golf House Hotel

  1. Ballarat North
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Reviews, get directions and contact details for Golf House Hotel

Address: 920 Doveton St , Ballarat North 3350, VIC, AU
Phone: (03) 5331 2673
State: VIC
City: Ballarat North
Zip Code: 3350


Opening Hours

Monday: 09:00-23:59
Tuesday: 09:00-23:59
Wednesday: 09:00-23:59
Thursday: 09:00-23:59
Friday: 00:00-01:00
Friday: 09:00-23:59
Saturday: 00:00-01:00

Update Info

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Reviews
went there for a function with 90 other people. Staff looked grumpy and didn't even know what table was what. worst of all, it took 1 hour and 20 minutes to get our food after we paid. Some of the kids under 10 got their meals last. One woman ordered fish and had to ask if it had been caught yet. Longest Ive ever had to wait. We had booked and given numbers in advance. clearly should have had more staff on. If you can't handle 90 people, be honest and say so. would give less stars but meal was good when it 'finally' arrived.
Outstanding pub since the new owners took over. Super friendly staff, ice cold beer and great food. Can’t say enough good things about this place.
Firstly to start on a good note, Brad was fantastic helping us organise the venue for our wedding, so for that we thank you, however once we got there, things went downhill fast. We had our wedding reception of only 28 people, booked 4 months in advance, we were extremely disappointed with the imcompent, unfriendly, rude staff, the meals were even worse, one of the bridal party ordered first only to receive their meal last, about an hour after everyone else, and then it was still unedible as it was raw. Meals were mixed up, guests were stuffed around and there were at least 8 meals that were uneaten. Plates were supposed to be organised for dessert, when we asked for help or needed something we were rudely told they were understaffed, we finished up alot earlier than we had planned because of such an unpleasant experience. Would not recommend for a function of any sort, they can't seem to handle an event for a group of people. Very very disappointing.
Salmon was delicious. And the steak was cooked perfect for MR! Staff customer service- shocking on Wednesday 19/10 dinner. Left standing at door ignored when 3 staff walked past to go into kitchen, a simple hello or be with you in a moment would have made a world of difference, Asking to run a TAB was too much effort the girl, she had told us she would need to delete the order and re put it through, just pay for it now to save her was the reason. Well we didn't add dessert or extra drinks to the order after our meal so guess the no tab helped us not spending extra Shame the booth seats were badly ripped. And the bar mats stunk so bad when you go to the bar handy tip from one hospo person to the other, these can be washed in the dishwasher and hung to dry. Saves smelling like rotting old beer yeast!!!! If it wasnt for the food being good you would have got 1 star.
We all know that to get a feel of any place it’s starts with first impressions. From the dirty look of the gentleman behind the bar around 60 years of age named Mark and to my astonishment is the manager I should of known that maybe i should of gone somewhere else. His rude mannerisms and can’t be bothered attitude it’s no wonder there were not many people around. If I could give some feedback then perhaps it starts with less flirting with his wait staff who are young enough to be his children to more focus on a customer experience. Perhaps this is the only attention he gets however he needs to know where the line is not to cross.
Highly recommend the chicken dumplings they are amazing
Had a great pizza parmigiana here tonight. Bar service was welcoming and friendly. Very impressed
Great staff with great attitude - so helpful. Ours was an afternoon group gathering and the food supplied was well presented and excellent quality.
I ordered a rare steak. Trouble was the meal was plated up on a cold plate. The steak was cold before I even started to consume it
The roast lamb was tough last Friday. The rest was OK. Service was good.
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